Appointment booking in WhatsApp
Patients choose the doctor, date and time slot in a form inside the chat. The booking is saved with their details.
Clinics and healthcare · live demo on WhatsAppWhatsApp automation
WhatsApp automation
for clinics and healthcare
Patients would rather message than call, and they message at all hours. Kredoo answers common questions on WhatsApp, books appointments inside the chat and sends reminders before every visit, so your front desk can focus on the patients in front of them.
- Official WhatsApp Business API
- Live the same day
- No markup on Meta's charges
9:41●●● ▮
Your business
typing…
Hi, is Dr. Rao available this week? What are the fees?
Message
Before and after
What WhatsApp automation changes for clinics and healthcare
Without Kredoo
Phones ring all day
Timings, fees, location and doctor availability: the same questions take up the front desk's whole morning.
Missed appointments
Patients forget, and an empty slot is lost revenue that a simple reminder would have saved.
Follow-ups slip
Review visits and repeat check-ups depend on someone remembering to call.
With Kredoo
Appointment booking in WhatsApp
Patients choose the doctor, date and time slot in a form inside the chat. The booking is saved with their details.
Visit reminders
Automatic reminders the day before and an hour before, with the clinic location, to cut no-shows.
Answers to patient questions
Timings, fees, parking and services answered from your own information, with a hand-over to staff for anything clinical.
Use cases
How Kredoo helps clinics and healthcare on WhatsApp
Visit reminders
Automatic reminders the day before and an hour before, with the clinic location, to cut no-shows.
Answers to patient questions
Timings, fees, parking and services answered from your own information, with a hand-over to staff for anything clinical.
Follow-up and recall messages
Review visit reminders and health camp announcements sent to patients who have opted in.
One inbox for the front desk
Every patient conversation in one place, shared between reception staff, with notes on each patient.
Ads that turn into appointments
Patients from your Meta and Google ads get an instant WhatsApp reply and a booking link, so enquiries become visits.
Example scenario
A day with Kredoo: clinics and healthcare
How a typical enquiry runs from the first message to a booked customer. An illustration, not a client case study.
Meena messages the clinic's WhatsApp before opening hours to ask about fees and timings.
The AI agent answers from the clinic's information and offers to book a slot.
She picks Thursday 5:30 PM in the booking form. The appointment is saved with her name and number.
A reminder goes out with the clinic location and a way to reschedule.
She asks whether to bring old reports. The question needs a person, so the AI agent hands the chat to reception, who answer from the shared inbox.
Can patients book appointments on WhatsApp?
Yes. A booking form opens inside WhatsApp where patients choose the doctor, date and slot, and the appointment is saved automatically.
Does the AI give medical advice?
No. The AI agent answers practical questions such as timings, fees and location from your own information, and hands anything clinical to your staff.
Can we send appointment reminders?
Yes. Reminders go out automatically before each visit, using WhatsApp templates approved by Meta.
Can several staff members use the same WhatsApp number?
Yes. The shared team inbox lets your whole front desk work from one clinic number.
More industries
WhatsApp automation for other industries
Live demo
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Salon and spa
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Restaurants and cafes
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Food and D2C brands
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Gym and fitness
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Home services
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See how it works →Put your WhatsApp
on autopilot.
Connect your number, switch on the AI agent and your first flows, and answer every customer in seconds. Most businesses are live the same day.
Built on
Official WhatsApp API
Meta charges
No markup
Setup fee
None
Support
Real humans