Retail and boutiques

WhatsApp automation
for retail stores and boutiques

Your best customers already message you for new arrivals. Kredoo turns that into a system: new collection broadcasts, a catalog inside WhatsApp, order capture and follow-ups that bring shoppers back.

  • Official WhatsApp Business API
  • Live the same day
  • No markup on Meta's charges

Before and after

What WhatsApp automation changes for retail and boutiques

Without Kredoo

Photos sent by hand

Staff forward new arrival photos to customers one at a time.

Orders lost in chats

Size, colour and address details scattered across messages.

No reason to come back

Customers forget you between seasons.

With Kredoo

New arrival broadcasts

New collections sent to customers who have opted in, with photos and a reply button.

Catalog in the chat

Products with photos, sizes and prices browsed inside WhatsApp.

Order capture

Size, colour, quantity and address collected in a form.

Use cases

How Kredoo helps retail and boutiques on WhatsApp

New arrival broadcasts

New collections sent to customers who have opted in, with photos and a reply button.

Catalog in the chat

Products with photos, sizes and prices browsed inside WhatsApp.

Order capture

Size, colour, quantity and address collected in a form.

Order follow-ups

Confirmation, dispatch and delivery updates sent automatically.

Answers on sizes and stock

Sizing, fabrics and store timings answered from your own information.

Shared inbox for staff

Every customer chat in one place, across all your staff.

Example scenario

A day with Kredoo: retail and boutiques

How a typical enquiry runs from the first message to a booked customer. An illustration, not a client case study.

  1. The festive collection goes out as a broadcast to opted-in customers.

  2. Divya asks about the green kurta in size M.

  3. The AI agent confirms the size and price and reserves it.

  4. She shares her address in the order form.

  5. Dispatch and delivery updates go out automatically.

FAQ

WhatsApp automation for retail and boutiques: FAQ

Ask us on WhatsApp
Can we send new arrival photos to all customers?

Yes, as a broadcast to customers who have opted in.

Can customers order on WhatsApp?

Yes. They browse the catalog and confirm size, colour and address in a form.

Can several staff answer customers?

Yes, from the shared team inbox on one number.

Is there a limit on the number of customers?

Kredoo's plan includes unlimited leads. Meta's own messaging limits apply to broadcasts.

Put your WhatsApp
on autopilot.

Connect your number, switch on the AI agent and your first flows, and answer every customer in seconds. Most businesses are live the same day.

Built on

Official WhatsApp API

Meta charges

No markup

Setup fee

None

Support

Real humans