WhatsApp away message
generator
Pick your business, tone and language, add your hours, and get five ready away messages to copy into the WhatsApp Business app. English, Hindi and Telugu. Free, no sign-up.
Business hours
Hi! Thanks for messaging [Business name]. We are closed right now, but we have your message and will reply as soon as we are back. Our hours are Monday to Saturday, 10:00 AM to 7:00 PM. If this is a medical emergency, please do not wait for our reply. Call emergency services or go to the nearest hospital.
Hello, and thank you for reaching out to [Business name]! Our team is away at the moment. We will get back to you first thing when we open. To book an appointment, please send the patient's name and a preferred day and time. If this is a medical emergency, please do not wait for our reply. Call emergency services or go to the nearest hospital.
Thanks for your message! [Business name] is closed for the day. Our hours are Monday to Saturday, 10:00 AM to 7:00 PM. We will reply to you then. If this is a medical emergency, please do not wait for our reply. Call emergency services or go to the nearest hospital.
Hi there! You have reached [Business name] after hours. Leave your message here and we will answer it as soon as we open. To book an appointment, please send the patient's name and a preferred day and time. If this is a medical emergency, please do not wait for our reply. Call emergency services or go to the nearest hospital.
Thank you for contacting [Business name]. We are not available right now, but your message is safe with us and we will reply soon. Our hours are Monday to Saturday, 10:00 AM to 7:00 PM. If this is a medical emergency, please do not wait for our reply. Call emergency services or go to the nearest hospital.
Edit anything after you paste it. Words in square brackets are placeholders: fill in the business name above to replace them.
How to set an away message in the WhatsApp Business app
On Android tap the three dots, then Business tools. On iPhone open Settings, then Business tools.
Turn on Send away message, tap the message to edit it, and paste the one you copied here.
Pick Outside of business hours (set your hours in the business profile first), Custom schedule, or Always send.
Everyone, people not in your address book, everyone except some contacts, or only the contacts you pick. Tap Save.
Questions
What is a WhatsApp away message?
An automatic reply the WhatsApp Business app sends when someone messages you outside your hours, or whenever you choose. It tells the customer you have their message and when to expect an answer.
What should a good away message say?
Thank the customer, say you are closed, give your hours, and ask for what you will need to help them, such as the service, date or order list. Then your first reply in the morning can answer instead of asking questions.
Can I set different away messages for different times?
The Business app holds one away message at a time, on one schedule. If you need different replies by time, language or question, you need the WhatsApp Business API with an automation tool like Kredoo.
Are these messages free to use?
Yes. Copy them, change any word, use them anywhere. They are made in your browser from hand-written templates; nothing you type is sent to us.
Do away messages work in Hindi and Telugu?
Yes. WhatsApp sends any language you paste. This tool writes natural Hindi and Telugu, not word-for-word translations of the English.
Does an away message answer the customer's question?
No. It only says you will reply later. Kredoo's AI assistant actually answers questions from your price list, hours and FAQs at any hour, and hands the chat to a person when it should.
More free WhatsApp tools
All free toolsAway messages only say we'll reply. Kredoo's AI assistant actually answers.
It reads each customer's question, answers from your prices, hours and FAQs, books the appointment or takes the order, and passes the chat to your team when a person is needed. Day or night, on the official WhatsApp Business API.