Free tool
WhatsApp message templates
135 ready-to-copy WhatsApp messages for Indian businesses: payment and appointment reminders, order updates, follow-ups, festival greetings and offers, in English, Hindi and Telugu. Each one comes as a quick reply for the WhatsApp Business app and as a Meta-ready template, with an honest note on how Meta will bill it.
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Payment reminderEnglishUtility
Invoice payment due reminder
A short, friendly nudge sent before an invoice falls due, naming the invoice, the amount and the date, with a one-tap payment link.
Hello Anand, This is a friendly heads-up that invoice INV-1187 for Rs 18,400 falls due on Friday, 14 Nov. The button below opens the payment page...View template -
Payment reminderEnglishUtility
Overdue payment reminder, polite and firm
For bills that are already past due: a calm message that states the days overdue, asks for a payment date and keeps the relationship intact.
Dear Mr. Reddy, Our records show Rs 7,250 still pending against the bill dated 2 October, now 12 days past the due date. We understand things get...View template -
Payment reminderEnglishUtility
UPI payment pending reminder
When a customer said they would pay by UPI and the money has not arrived: a light message with your UPI ID and a link, no awkwardness.
Hi Kavya, we have not received the Rs 1,240 for your cake order yet. No worries if it slipped your mind! You can pay to our UPI ID...View template -
Payment reminderEnglishUtility
Partial payment received, balance due
Confirms a part payment the moment it lands and states the remaining balance and its due date, so there is never a dispute later.
Thank you, Farhan. We have received Rs 25,000 towards the wedding photography booking. Balance remaining: Rs 35,000 Due by: the event day, 20...View template -
Payment reminderEnglishUtility
Subscription renewal reminder
Tells a customer their plan, membership or subscription ends on a set date, what lapses if it does, and how to renew in one tap.
Hi Deepa, your Gold gym membership ends on 30 November. To carry on without a break, renew for Rs 4,999 using the button below. Your current...View template -
Payment reminderHindiUtility
EMI due date reminder in Hindi
A Hindi reminder that an EMI will be auto-debited soon, asking the customer to keep enough balance so the payment does not bounce.
नमस्ते Suresh जी, आपके लोन अकाउंट (आख़िरी 4 अंक 4471) की इस महीने की EMI Rs 6,850 है, जो 5 दिसंबर को आपके बैंक खाते से कटेगी। कृपया उससे एक दिन...View template -
Payment reminderHindiUtility
Monthly rent reminder in Hindi
A Hindi rent reminder for tenants and PG residents with the month, amount and last date, asking them to share the UPI screenshot.
नमस्ते राहुल जी, नवंबर महीने का किराया Rs 12,000 है। कृपया 5 नवंबर तक जमा कर दें। UPI से भेजने के बाद उसका स्क्रीनशॉट यहीं भेज दीजिए, किराये की...View template -
Payment reminderTeluguUtility
School and coaching fee reminder in Telugu
A respectful Telugu reminder to parents about a monthly or term fee, with the student's name, amount, last date and a UPI payment link.
నమస్కారం Lakshmi గారు, Charan యొక్క నవంబర్ నెల ఫీజు Rs 3,500. చెల్లించడానికి చివరి తేదీ 10 నవంబర్. కింద ఉన్న బటన్ నొక్కి UPI ద్వారా సులభంగా...View template -
Appointment reminderEnglishUtility
Appointment booking confirmation
Sent the moment a booking is made: date, time, place and who they are meeting, plus buttons to add the address or reschedule.
Thanks Ritika, you are booked for a tax filing consultation. Date: Thursday, 13 Nov Time: 4:00 pm With: CA Mehta The location pin and parking...View template -
Appointment reminderEnglishUtility
One hour before appointment reminder
A very short message an hour before the slot: time, a map link and a button to say they are running late, so you can plan the queue.
Hi Arjun, see you at 5:30 pm today at Clip and Trim, Indiranagar. Running late or stuck in traffic? Tap below so we can adjust, rather than give...View template -
Appointment reminderEnglishUtility
Appointment rescheduled confirmation
Confirms the new date and time after a reschedule, states the old slot is released, and avoids the classic double-booking mix-up.
Done, Sneha. Your appointment has been moved. Old slot: Mon 10 Nov, 3 pm (cancelled) New slot: Wed 12 Nov, 11 am No need to reply. We will send...View template -
Appointment reminderEnglishUtility
Appointment cancellation confirmation
Confirms a cancelled booking, explains what happens to any advance paid, and leaves the door open to book again without pushing.
Hi Vikram, your appointment on Saturday, 15 November has been cancelled as requested. Your advance of Rs 500 will be refunded to the same UPI ID...View template -
Appointment reminderEnglishUtility
Consultation call reminder with joining link
Reminds a client about a phone or video consultation, gives the joining link, and asks them to keep documents ready so the call is useful.
Hello Mr. Iyer, your call with Adv. Priya Nair is scheduled for today at 6:00 pm. To make the most of the time, please keep the sale deed and the...View template -
Appointment reminderEnglishUtility
Home service visit reminder with technician details
Before a technician visits: their name, the time window and a request to keep someone at home, so the visit is not wasted.
Hi Meena, your AC servicing is scheduled for tomorrow between 10 am and 12 noon. Our technician Ravi will call you about 20 minutes before...View template -
Appointment reminderHindiUtility
Day-before appointment reminder in Hindi
A Hindi reminder sent the day before a booking with time, place and address, and buttons to confirm or ask for a different time.
नमस्ते सुनीता जी, याद दिला दें कि कल 11:30 बजे श्री साई डेंटल क्लिनिक में आपकी अपॉइंटमेंट है। पता: दूसरी मंज़िल, गांधी चौक, नागपुर कृपया 10 मिनट...View template -
Appointment reminderTeluguUtility
Missed appointment follow-up in Telugu
A kind Telugu message for a customer who did not turn up, with no blame, offering to book another day and time with one tap.
నమస్కారం రమేష్ గారు, ఈ రోజు 11:30 AM కి మీ అపాయింట్మెంట్ ఉంది, కానీ మీరు రాలేకపోయినట్టున్నారు. పర్వాలేదు! మీకు వీలైన మరో రోజు, సమయం చెప్తే కొత్త...View template -
Order updateEnglishUtility
Order confirmation message for online stores
The first message after checkout: order number, items, total and delivery estimate, so the customer knows the order really went through.
Thank you for shopping with us, Pooja! 🎉 Order #KS2318 is confirmed. Items: 2 cotton kurtas, 1 dupatta Total: Rs 2,640 Expected delivery: 18 to...View template -
Order updateEnglishUtility
Order packed and ready to ship update
A short update that the order is packed and handed to the courier soon, ideal for handmade or made-to-order products with longer lead times.
Good news, Nikhil: order #HB-905 is packed and ready. Our courier partner will pick it up tomorrow, and we will send you the tracking link the...View template -
Order updateEnglishUtility
Order delivered confirmation message
Confirms delivery, asks the customer to check the parcel, and gives a simple way to report a damaged or missing item straight away.
Delivered! Hi Harsha, our courier marked order #5530 as delivered just now. Please open it and check everything is in good shape. If anything is...View template -
Order updateEnglishUtility
Order delayed update with honest new date
Tells the customer their order is running late before they have to ask, with the reason, a new date and the option to cancel.
Hi Sameer, we are sorry: order #2290 is running late because heavy rain has held up courier routes in your area. The new expected delivery date is...View template -
Order updateEnglishUtility
Refund processed message with UTR
Confirms a refund has been sent, with amount, method, reference number and the usual time the bank takes, so the customer can check.
Hi Divya, we have refunded Rs 1,499 for order #3307 to your original UPI ID. Reference: UTR 431209876543 Banks usually show it within 2 to 5...View template -
Order updateEnglishUtility
Return pickup scheduled message
Confirms a return request and the pickup date, and tells the customer exactly how to pack the item so the return is not rejected.
Hi Rohan, your return for order #6618 is approved and pickup is booked for Thursday, 13 November. Before the courier arrives: 1. Keep the item...View template -
Order updateEnglishUtility
Exchange request confirmation for size or colour
Confirms a size or colour exchange, which item is coming in place of which, and that pickup and delivery happen in the same visit.
Hi Ayesha, your exchange for order #8841 is confirmed. We will collect the blue kurta in size M and hand over the same kurta in size L in the same...View template -
Order updateHindiUtility
Order shipped with tracking number in Hindi
A Hindi shipping update with courier name, tracking number and a track button, for stores selling to Hindi-speaking customers.
नमस्ते अंकित, खुशखबरी! आपका ऑर्डर #4521 भेज दिया गया है 📦 कूरियर: Delhivery ट्रैकिंग नंबर: 1234567890 आम तौर पर डिलीवरी 3 से 5 दिन में हो जाती...View template -
Order updateTeluguUtility
Out for delivery message in Telugu
A Telugu message on delivery day with the delivery partner's name and number, so the customer is home and has cash or UPI ready.
హాయ్ శ్రావణి, మీ ఆర్డర్ #7712 ఈ రోజు డెలివరీకి బయలుదేరింది 🚚 డెలివరీ పార్ట్నర్ పేరు కిరణ్, ఫోన్ నంబర్ 98480 12345. ఆయన వచ్చే ముందు మీకు కాల్...View template -
Abandoned cartEnglishMarketing
Abandoned cart first reminder, no discount
The first, gentle cart reminder: what they left, a link straight back to the cart, and no discount, because most shoppers just got distracted.
Hi Neha, you left the handloom cotton saree in your cart. We have saved it for you, so you can pick up right where you left off. Tap below to...View template -
Abandoned cartEnglishMarketing
Abandoned cart message offering help with questions
Turns the cart reminder into a conversation: offers to answer questions about delivery, returns or the product before the shopper decides.
Hello Karthik, we noticed you were looking at the 5 litre pressure cooker but did not check out. Was something unclear? Many customers ask us...View template -
Abandoned cartEnglishMarketing
Abandoned cart size help for clothing and footwear
For fashion carts: offers to help pick the right size, the most common reason clothing buyers hesitate, with a size chart link.
Hi Aditi, not sure about the size for the linen co-ord set? Send us your usual size in any brand, or your height and chest measurement, and we...View template -
Abandoned cartEnglishMarketing
Abandoned cart reminder with a small discount
A low-key second or third nudge with a modest, real discount code and an honest expiry, for shoppers who did not return after a plain reminder.
Hi Manish, still thinking about the leather laptop bag? If it helps, here is Rs 150 off with code BAG150, valid till Sunday night. No pressure, it...View template -
Abandoned cartEnglishMarketing
Last abandoned cart reminder, honest and final
The final cart message: says plainly this is the last reminder, that the cart will be cleared, and thanks the shopper either way.
Hi Shruti, this is our last reminder about the brass diya set in your cart, promise. We will clear the cart on Friday, and you will not hear from...View template -
Abandoned cartHindiMarketing
Payment failed at checkout reminder in Hindi
A Hindi message for shoppers whose online payment failed: the cart is safe, deducted money comes back, and here is how to try again.
नमस्ते प्रिया, लगता है आपका पेमेंट पूरा नहीं हो पाया, इसलिए ऑर्डर अभी कन्फ़र्म नहीं हुआ है। आपके चुने हुए आइटम (2 कॉटन कुर्ती) अभी भी कार्ट में...View template -
COD confirmationEnglishUtility
COD address and pincode confirmation
Shows the delivery address and phone on a COD order and asks the buyer to confirm or correct it, cutting returns caused by bad addresses.
Hi Ramya, before we ship your cash on delivery order #OC4410, please check the address: Flat 302, Sai Residency, Madhapur, Hyderabad 500081 Is...View template -
COD confirmationEnglishMarketing
COD to prepaid switch offer
Offers a COD buyer a small, real discount to pay online now instead, with a payment link and the option to keep COD.
Hi Varun, your order #OC5521 is confirmed as cash on delivery. If you prefer, pay online now and get Rs 50 off, so you pay Rs 1,149 instead. Your...View template -
COD confirmationEnglishUtility
COD confirmation follow-up when there is no reply
A second message for COD buyers who did not answer the first confirmation, saying clearly when the order will be cancelled if unconfirmed.
Hi Imran, we are holding your cash on delivery order #OC6012 until you confirm it. Please tap "Confirm" below to ship it. If we do not hear from...View template -
COD confirmationEnglishUtility
COD order cancelled confirmation
Confirms a COD order has been cancelled, either by the buyer or for no confirmation, and explains how to reorder if it was a mistake.
Hi Lavanya, your cash on delivery order #OC6120 has been cancelled because we did not receive a confirmation. No money was charged. If this was a...View template -
COD confirmationHindiUtility
COD order confirmation in Hindi with confirm and cancel
A Hindi message asking a cash on delivery buyer to confirm the order before shipping, with one-tap Yes and Cancel buttons.
नमस्ते मोहित जी, आपने Rangoli Fashion पर कैश ऑन डिलीवरी ऑर्डर किया है। ऑर्डर नंबर: #RF1093 रकम: Rs 899 भेजने से पहले बस एक बार कन्फ़र्म कर दीजिए।...View template -
COD confirmationTeluguUtility
Failed COD delivery attempt message in Telugu
A Telugu message after a failed COD delivery: the reason, the next attempt, and buttons to pick a time or cancel, before the parcel returns.
నమస్కారం వెంకట్ గారు, ఈ రోజు మీ ఆర్డర్ #OC7203 డెలివరీ చేయడానికి మా డెలివరీ పార్ట్నర్ వచ్చారు, కానీ డెలివరీ పూర్తి కాలేదు. కారణం: ఫోన్ కలవలేదు....View template -
Feedback requestEnglishUtility
Feedback request after delivery
Asks a customer how their order was a day or two after delivery, with three quick replies, and catches unhappy buyers before they post a review.
Hi Gayathri, it has been a couple of days since the ceramic dinner set arrived. How are you finding it? Tap one below. If something is not right,...View template -
Feedback requestEnglishUtility
Feedback request after a salon or spa visit
A warm note the evening after a visit, naming the stylist and service, asking how it went with one tap, while the look is still fresh.
Hi Nandini, thank you for coming in today! We hope you are loving your hair spa and trim. How was your time with Asha? A quick tap below helps us...View template -
Feedback requestEnglishUtility
Quick 1 to 5 rating with reply buttons
A one-tap satisfaction score from 1 to 5 using quick-reply buttons, the easiest way to measure service quality on WhatsApp.
Hi Sanjay, one quick question about your visit to our Kondapur store. On a scale of 1 to 5, how likely are you to recommend us to a friend? Just...View template -
Feedback requestEnglishUtility
Feedback after a technician service call
After a repair or service visit, checks the problem is actually fixed and how the technician behaved, so repeat visits are caught early.
Hello Mrs. Kapoor, our technician washing machine repair completed your Sunil today. Is everything working properly now? Please tap below. If the...View template -
Feedback requestEnglishMarketing
Thank you message after a customer leaves a review
A short, personal thank-you for a customer who just posted a review, mentioning what they liked, sent as a free reply in the chat.
Thank you so much, Rekha! We just read your review 🙏 It made the team's day that you liked the quick delivery and the packaging. Reviews like...View template -
Feedback requestHindiMarketing
Google review request in Hindi
A polite Hindi request to happy customers to leave a short Google review, with a direct link to your review page.
नमस्ते अमित जी, शर्मा स्वीट्स में आने के लिए शुक्रिया! उम्मीद है आपको हमारी सर्विस पसंद आई। अगर आपके पास एक मिनट हो, तो Google पर हमारे बारे में...View template -
Feedback requestTeluguUtility
Complaint resolved check-in message in Telugu
A Telugu follow-up after a complaint is closed, asking the customer whether the problem is really fixed, with buttons to confirm or reopen it.
నమస్కారం సుధాకర్ గారు, మీరు 8 నవంబర్ న చెప్పిన సమస్య (టికెట్ T-2231) పరిష్కారమైందని మా టీమ్ తెలిపింది. ఇప్పుడు అంతా సరిగ్గా పనిచేస్తోందా? కింద...View template -
Welcome messageEnglishMarketing
First reply to a new chat with menu options
A friendly first reply when someone messages you for the first time, with three tap options so the chat moves past a bare "Hi".
Hi Ritu, thanks for messaging Sharma Home Services! 👋 How can we help you today? Tap one of the options below, or just type your question in your...View template -
Welcome messageEnglishMarketing
Welcome message after WhatsApp opt-in or sign-up
The first template a customer gets after ticking "Send me updates on WhatsApp", telling them what to expect and how often you will write.
Hi Kavya, welcome to Thread & Loom on WhatsApp! Here is what you will get from us: your order updates, a message when something you liked is back...View template -
Welcome messageEnglishMarketing
Welcome reply for a click-to-WhatsApp ad lead
A first reply for people who tapped your Facebook or Instagram ad, answering the ad's question with a starting price and one clear next step.
Hi Arjun, thanks for tapping our ad! You were looking at modular kitchen design, so here is the quick version: • Packages start at Rs 1.2 lakh,...View template -
Welcome messageEnglishUtility
Thank you and welcome after a first purchase
A warm welcome for a first-time buyer that confirms the order, says what happens next and invites them to reply if anything is wrong.
Hi Neha, thank you for your first order with us! 🎉 Order #10482 is confirmed and we are packing it now. It should reach you by Thursday, 14...View template -
Welcome messageEnglishUtility
Away message when the business is closed for a holiday
An away message for days your business is shut, with the dates you are closed, when you are back, and a number for urgent order issues.
Hi Sameer, thanks for your message. Our office is closed from 28 October for the festival break, and we are back on 3 November. Your message is...View template -
Welcome messageHindiUtility
After-hours auto reply in Hindi
An after-hours auto reply in Hindi that tells the customer the shop is closed, when you will reply, and asks them to leave their question.
नमस्ते Rakesh जी, आपका message मिल गया, धन्यवाद! अभी हमारी दुकान बंद है। हम सुबह 10 बजे से रात 8 बजे तक जवाब देते हैं, और कल सुबह सबसे पहले आपको...View template -
Welcome messageTeluguMarketing
Welcome reply for store QR code scans in Telugu
A Telugu welcome for walk-in customers who scan the QR code at your counter, inviting them to send product photos and check stock on WhatsApp.
నమస్తే Lakshmi గారు! మా షాప్కి వచ్చినందుకు ధన్యవాదాలు 🙏 ఇకపై కొత్త స్టాక్, ధరలు, ఆఫర్ల వివరాలు ఇక్కడే WhatsApp లో పంపిస్తాం. మీకు నచ్చిన డిజైన్...View template -
Enquiry follow-upEnglishUtility
Follow-up after sending a brochure or catalogue
A check-in the day after you send a catalogue or brochure, answering the three questions buyers usually have and asking which designs caught their eye.
Hi Mr. Reddy, hope the 2026 dining furniture catalogue we sent yesterday opened fine on your phone. Most people ask us three things after going...View template -
Enquiry follow-upEnglishUtility
Follow-up after a sales call with a summary
A short recap sent right after a phone call: what the customer needs, your estimate and the agreed next step, so nothing is lost or misheard.
Hi Anita, thanks for your time on the call today. As promised, here is a quick summary so we are both on the same page: • What you need: a 3 kW...View template -
Enquiry follow-upEnglishMarketing
Follow-up when a lead has not replied in 3 days
A low-pressure nudge for a lead who went quiet, with two simple buttons so they can say yes or close the conversation in one tap.
Hi Vikram, just checking in about the 2 BHK at Green Meadows. I know things get busy, so no pressure at all. If you are still looking, tap "Still...View template -
Enquiry follow-upEnglishMarketing
Gentle follow-up when the customer says the price is high
A respectful reply to "too expensive" that explains the cost and offers a smaller package or split payment, without dropping your price in panic.
Hi Pooja, you mentioned that the full wedding photography package felt a bit over budget, and that is completely fair to say. A couple of options...View template -
Enquiry follow-upEnglishUtility
Ready to proceed check before starting the work
A message for a customer who has agreed in principle, listing the one or two things you still need to lock their start date.
Hi Mr. Iyer, good news: everything is ready on our side for the 2 BHK interior work. To lock in your start date of 5 December, we just need the...View template -
Enquiry follow-upHindiUtility
Missed call follow-up message in Hindi
A Hindi WhatsApp message to send when you miss a customer's call, saying sorry, naming your business and offering a call back or chat.
नमस्ते! आज दोपहर 2:15 बजे आपकी call आई थी, लेकिन हम उठा नहीं पाए, माफ़ कीजिए। यह message गुप्ता इलेक्ट्रिकल्स की तरफ़ से है। बताइए, हम आपकी क्या...View template -
Enquiry follow-upTeluguUtility
Quotation follow-up message in Telugu
A Telugu follow-up after sending a quotation, asking if the customer saw it and offering to revise it or talk on the phone.
నమస్కారం Srinivas గారు, మీరు అడిగిన ఇంటి పెయింటింగ్ పని కోసం నిన్న కొటేషన్ పంపించాం. ఒకసారి చూసే అవకాశం దొరికిందా? ఏమైనా మార్పులు కావాలంటే...View template -
Re-engagementEnglishMarketing
Back in stock alert for something they bought before
A restock message to customers who bought a product before, saying it is back, what has changed, and a link to buy again.
Hi Farhan, good news: the cold-pressed groundnut oil (5 litre), which you bought from us in July, is back in stock. This batch was pressed last...View template -
Re-engagementEnglishMarketing
Check-in for an inactive gym or class member
A kind check-in for a member who has stopped coming, reminding them their plan is still active and offering a batch time that may suit better.
Hi Rahul, we have not seen you at FitZone Kondapur for a couple of weeks, so we just wanted to check that everything is okay. Your membership is...View template -
Re-engagementEnglishMarketing
Birthday wish for customers with a small treat
A short birthday greeting for regular customers with an optional small treat on their next visit this month, written to feel personal.
Happy birthday, Meera! 🎂 From all of us at Cafe Monsoon, wishing you a year full of good health, good company and good food. As a small birthday...View template -
Re-engagementEnglishMarketing
Anniversary of a customer's first order
A thank-you on the one-year anniversary of a customer's first order, with a small loyalty gift and a note on what has improved since.
Hi Aditi, it has been exactly one year since your first order with Bean Theory Coffee! Thank you for sticking with us. A lot has changed since...View template -
Re-engagementHindiMarketing
Reorder reminder for regular items in Hindi
A Hindi reminder timed to when a regular item like water cans, atta or pet food is about to run out, so the customer can reorder by replying.
नमस्ते Sunita जी, पिछली बार आपने 28 दिन पहले 10 किलो आटा मंगवाया था। आमतौर पर इतने दिनों में यह खत्म होने लगता है। दोबारा मंगवाना हो तो बस नीचे...View template -
Re-engagementTeluguMarketing
We miss you message for old customers in Telugu
A warm Telugu message for a regular who has not visited in a while, mentioning something new at your place without any guilt trip.
హలో Divya గారు, చాలా రోజులైంది మిమ్మల్ని మా దగ్గర చూసి! అంతా బాగానే ఉందని ఆశిస్తున్నాం 😊 ఈ మధ్య మా దగ్గర కొత్తగా హెయిర్ స్పా కూడా మొదలుపెట్టాం....View template -
Festival greetingEnglishMarketing
Diwali greeting for customers with shop timings
A warm Diwali greeting that thanks customers for the year and quietly shares your festival-week shop timings, with no hard sell.
Wishing you and your family a very happy Diwali, Mr. Agarwal! 🪔 May this festival of lights bring your home good health, happiness and plenty of...View template -
Festival greetingEnglishMarketing
Eid Mubarak greeting for customers
A simple, warm Eid Mubarak message for customers and clients that thanks them for their support, suitable for any kind of business.
Eid Mubarak, Imran! 🌙 Wishing you and your loved ones a joyful Eid, filled with peace, togetherness and plenty of good food at the table. Thank...View template -
Festival greetingEnglishMarketing
Merry Christmas greeting for customers
A cheerful Christmas message that wishes customers well, thanks them for the year and mentions your holiday hours in one line.
Merry Christmas, Joseph! 🎄 Wishing you a season full of warmth, laughter and time with the people you love. Thank you for choosing Brownie Point...View template -
Festival greetingEnglishMarketing
Happy Pongal greeting for customers
A Pongal greeting in English for customers in Tamil Nadu and beyond, celebrating the harvest and thanking them for the year.
Happy Pongal, Karthik! 🌾 As the new harvest comes home, may your family enjoy a sweet pot of pongal, a good year ahead and many reasons to smile....View template -
Festival greetingEnglishMarketing
Happy Onam greeting with a festive offer
An Onam greeting for customers in Kerala that wishes them a happy festival and mentions a short festive offer with a clear end date.
Happy Onam, Anjali! 🌼 May your home be filled with pookalam colours, a grand sadya and the laughter of everyone you love. From all of us at...View template -
Festival greetingEnglishMarketing
Happy New Year wishes for customers
A New Year message that thanks customers for the past year, shares one honest promise for the next, and wishes them well.
Happy New Year, Sneha! 🎉 Thank you for trusting QuickFix Laptop Care last year. Every repair, every referral and every kind review helped a small...View template -
Festival greetingEnglishMarketing
Independence Day greeting for customers
A short, respectful Happy Independence Day message from a local business, celebrating freedom and the customers who support local.
Happy Independence Day, Priya! 🇮🇳 Today we celebrate the freedom that lets every one of us build, work and dream. For a local business like Desi...View template -
Festival greetingEnglishMarketing
Happy Dussehra greeting for customers
A Dussehra or Vijayadashami wish for customers, celebrating new beginnings, with an optional line on festival delivery timings.
Happy Dussehra, Suresh! 🌼 May this Vijayadashami bring good beginnings, success in everything you start and lots of happy moments with family....View template -
Festival greetingHindiMarketing
Diwali greeting message in Hindi for customers
A heartfelt Hindi Diwali wish for customers that thanks them for their trust through the year, signed from your shop's family.
शुभ दीपावली, शर्मा जी! 🪔 रोशनी का यह त्योहार आपके घर में खुशियाँ, अच्छी सेहत और बरकत लेकर आए। पूरे साल हम पर भरोसा करने के लिए आपका दिल से...View template -
Festival greetingHindiMarketing
Eid Mubarak message in Hindi with shop timings
An Eid Mubarak wish in simple, Urdu-friendly Hindi that also tells customers when your shop will open on Eid day.
ईद मुबारक, सलीम भाई! 🌙 आपको और आपके पूरे घर वालों को ईद की दिली मुबारकबाद। यह ईद आपके घर में खुशियाँ, अमन और ढेर सारी मिठास लेकर आए। एक छोटी सी...View template -
Festival greetingHindiMarketing
Holi greeting message in Hindi for customers
A cheerful Hindi Holi wish for customers with a gentle line about celebrating safely, short enough to read in the middle of the festivities.
होली की ढेर सारी शुभकामनाएँ, अंकित जी! 🎨 रंगों का यह त्योहार आपकी ज़िंदगी में खुशियों के नए रंग भर दे। अपनों के साथ खूब मस्ती कीजिए, और ध्यान...View template -
Festival greetingTeluguMarketing
Sankranti greeting message in Telugu
A Telugu Sankranti wish that mentions Bhogi fires, rangoli and festive sweets, signed from your team, for customers in AP and Telangana.
మీకు, మీ కుటుంబ సభ్యులందరికీ సంక్రాంతి శుభాకాంక్షలు, రమేష్ గారు! 🪁 భోగి మంటలు, రంగురంగుల ముగ్గులు, పిండివంటలతో ఈ పండగ మీ ఇంట్లో సంతోషాన్ని,...View template -
Festival greetingTeluguMarketing
New Year wishes in Telugu for students and parents
A Telugu New Year message from a coaching centre or school to students and parents, wishing them success in studies and the year ahead.
నూతన సంవత్సర శుభాకాంక్షలు, సాయి కిరణ్! 🎉 ఈ కొత్త సంవత్సరం మీ చదువులో, జీవితంలో కొత్త విజయాలు తీసుకురావాలని, మీరు అనుకున్న లక్ష్యాలన్నీ నెరవేరాలని...View template -
OfferEnglishMarketing
Seasonal sale announcement with clear start and end dates
A sale announcement that states the start date, end date and discount plainly, so customers can plan their shopping without pressure.
Hi Riya, our End of Season Sale starts on Friday, 20 June and runs until Sunday, 29 June. What to expect: up to 40% off on summer cottons, linen...View template -
OfferEnglishMarketing
New product launch announcement
Announce a new product to customers who bought something related, with what it is, the price and why you made it, plus a link to see it.
Hi Harsha, we have something new for you: our new millet breakfast mix, now available at Rs 249 for 500 g. We made it because so many of you asked...View template -
OfferEnglishMarketing
Referral offer for happy customers
Ask a satisfied customer to refer a friend, with a personal code that gives the friend a discount and the customer a reward too.
Hi Nikhil, thank you for the kind words about our service last week! If you know someone who needs a reliable AC technician, here is your personal...View template -
OfferEnglishMarketing
Clearance sale message for last pieces
An honest clearance sale message for end-of-line stock, explaining why prices are low and that sizes are limited because these are last pieces.
Hi Shalini, we are clearing space for the new season, so every last piece from our older collections is now at flat 50% off. Fair warning: these...View template -
OfferEnglishMarketing
Early access to a sale for regular customers
Give your regulars a day of early access before a sale opens to everyone, with the exact dates and how to shop early.
Hi Varun, as one of our regular customers, you get to shop our Winter Collection Sale a day before everyone else. Your early access opens on...View template -
OfferEnglishMarketing
Honest last day of sale reminder
A truthful reminder on the final day of a sale that states the actual closing time and what happens after, with no fake countdown.
Hi Deepa, a quick heads-up: today is the last day of our Monsoon Sale. It closes at 11:59 pm tonight, and from tomorrow everything goes back to...View template -
OfferHindiMarketing
Free delivery weekend offer in Hindi
A Hindi message announcing free home delivery for one weekend, with the exact dates and minimum order, for grocery and local stores.
नमस्ते मीना जी! इस शनिवार 15 नवंबर और रविवार 16 नवंबर को हमारी तरफ़ से free home delivery है। बस ₹500 या उससे ज़्यादा का order कीजिए। अपनी list...View template -
OfferTeluguMarketing
Loyalty points reward message in Telugu
A Telugu message telling a regular customer how many loyalty points they have, what they are worth and when they expire.
హాయ్ పద్మ గారు, మా దగ్గర రెగ్యులర్గా కొంటున్నందుకు ధన్యవాదాలు! మీ ఖాతాలో ఇప్పుడు 450 పాయింట్లు ఉన్నాయి. అంటే మీ తదుపరి కొనుగోలుపై ₹45 తగ్గింపు...View template -
Clinic bookingEnglishUtility
Clinic appointment confirmation with address and map
Confirms a doctor's appointment with the date, time and clinic address, plus a directions button so first-time patients find you easily.
Hello Ramesh, your appointment with Dr. Anjali Rao is confirmed for Tuesday, 14 March at 11:30 am. Clinic address: 2nd floor, Sai Plaza, Madhapur,...View template -
Clinic bookingEnglishUtility
Follow-up visit due reminder from the doctor
Reminds a patient that the doctor asked to see them again around a certain date, and offers to book the review visit with one tap.
Hi Meena, at your last visit Dr. Kiran asked to see you again around the end of this week for a review. Shall we book a time for you? Tap Book a...View template -
Clinic bookingEnglishUtility
Doctor running late: delay update for patients
Warns waiting patients that the doctor is running behind, gives the new expected time and offers a reschedule, so nobody sits for an hour.
Hi Arjun, a quick update from Sunrise Clinic. The doctor is running about 45 minutes behind today because earlier consultations took longer than...View template -
Clinic bookingEnglishMarketing
Six-month dental check-up recall reminder
A gentle recall for dental patients six months after their last visit, inviting them to book a routine check-up and cleaning.
Hi Pooja, this is Smile Care Dental. Your last check-up with us was in September, so it is about time for your six-monthly visit. A routine...View template -
Clinic bookingEnglishUtility
Physiotherapy session series: next session booked
Keeps physio patients on track through a course of sessions, showing which session is next out of how many, with date and time.
Hi Venkat, thank you for coming in today. Your plan at Active Physio is going well. Next: session 4 of 10 on Thursday, 7:30 am. Please wear loose,...View template -
Clinic bookingHindiUtility
Clinic visit reminder in Hindi
A day-before reminder in everyday Hindi with the date, time and doctor's name, and buttons to confirm or ask for a different time.
नमस्ते Sunita जी, याद दिला दें कि 12 मार्च को 11:30 बजे डॉ. शर्मा के साथ आपका appointment है। कृपया 10 मिनट पहले पहुँचें और अपनी पुरानी पर्ची और...View template -
Clinic bookingTeluguUtility
Lab report ready to collect message in Telugu
Tells a patient in simple Telugu that their test report is ready, when to collect it, and offers a doctor's appointment to review it.
నమస్కారం Lakshmi గారు, 10 మార్చి న చేసిన మీ టెస్ట్ల రిపోర్ట్ సిద్ధంగా ఉంది. ఉదయం 8 నుంచి రాత్రి 8 వరకు రిసెప్షన్ దగ్గర తీసుకోవచ్చు. వచ్చినప్పుడు...View template -
Salon bookingEnglishUtility
Same-day salon appointment reminder
A short reminder a few hours before a salon slot, naming the service and stylist, with buttons for on my way, running late or cancel.
Hi Neha, see you today for your haircut and blow-dry with Farhan at 4 pm. Running late? Tap the button so we can adjust the next client. Cannot...View template -
Salon bookingEnglishUtility
Stylist change notice for a salon booking
Tells a client their usual stylist is unavailable, introduces who will take the slot instead, and lets them keep it or pick another day.
Hi Kavya, a small change for your Saturday appointment. Rekha is on leave that day, so Shalini, one of our senior stylists, will take your booking...View template -
Salon bookingEnglishUtility
Bridal makeup trial booking confirmation
Confirms a bride's makeup and hair trial with the artist's name, and lists what to bring so the trial is actually useful.
Hi Sneha, congratulations again! Your bridal makeup and hair trial is booked for Sunday, 2 June at 11 am with Aisha. To make the trial count,...View template -
Salon bookingEnglishUtility
Salon package sessions remaining and validity
Tells a client how many sessions are left on their prepaid salon or spa package and when it expires, so nothing goes to waste.
Hi Anita, a quick update on your 6-session hydra facial package: you have 2 sessions left, valid until 30 April. We would hate for you to lose any...View template -
Salon bookingHindiMarketing
Salon rebooking reminder after 4 to 6 weeks in Hindi
A friendly Hindi nudge to regular salon clients a few weeks after their last visit, asking which day suits them for the next appointment.
नमस्ते Ritu जी! Style Point में आपकी पिछली विज़िट को लगभग 5 हफ़्ते हो गए हैं। बाल फिर से सेट करवाने का सही समय है। इस हफ़्ते कौन सा दिन आपके लिए...View template -
Salon bookingTeluguUtility
Salon booking confirmation in Telugu
Confirms a salon or spa appointment in friendly Telugu with the service, date and time, and asks for 3 hours' notice to change it.
హాయ్ Divya, Glow Studio లో మీ బుకింగ్ కన్ఫర్మ్ అయింది. సర్వీస్: హెయిర్ స్పా తేదీ, సమయం: శనివారం, సాయంత్రం 5 గంటలకు దయచేసి 5 నిమిషాలు ముందే రండి....View template -
Site visitEnglishUtility
Site visit reminder on the morning of the visit
A short good-morning reminder on the day of a property site visit with the time, the person who will meet them and a directions link.
Good morning Suresh! Looking forward to seeing you at Lakeview Heights today at 11 am. You will be met by Pradeep (98490 12345) at the site...View template -
Site visitEnglishUtility
Property brochure and floor plan message
Sends a buyer the project brochure and floor plans they asked for, with a link, and offers to fix a site visit to see the unit.
Hi Farah, thank you for your interest in Palm Grove. As promised, the brochure and the 3 BHK floor plans are in the link below. The floor plans...View template -
Site visitEnglishUtility
Cab pickup confirmation for a site visit
Confirms the pickup cab for a property site visit with the pickup point, time and driver details, so the buyer is ready at the gate.
Hi Manoj, your cab for the visit to Skyline Towers is confirmed. Pickup: Kondapur, near Sarath City Mall, at 10:15 am Driver: Imran, 90000 11223...View template -
Site visitEnglishMarketing
New phase launch announcement for property buyers
Announces a new phase or tower launch to buyers who enquired earlier, with launch date and starting price, and invites them to a preview visit.
Hi Deepak, you had asked about Sunrise Meadows earlier, so we wanted you to hear this first. Phase 2 (Tower C and D) opens on Saturday, 22 March,...View template -
Site visitEnglishUtility
Construction-linked payment milestone due notice
Informs a flat buyer that a construction milestone is complete and the linked instalment is due, with amount, unit and due date.
Dear Mr. Prakash, good news on your home: for unit B-704, the completion of the 7th floor slab is complete. As per your payment schedule, the next...View template -
Site visitHindiUtility
Site visit confirmation with location pin in Hindi
Confirms a property site visit in Hindi with date, time, project name and a map pin, plus a call button for the site office.
नमस्ते Rajesh जी, रविवार, 16 मार्च को 11 बजे Green Valley Residency की साइट विज़िट के लिए आपकी बुकिंग पक्की हो गई है। लोकेशन पिन:...View template -
Site visitTeluguMarketing
After site visit follow-up message in Telugu
Thanks a buyer in Telugu for visiting the site, invites questions on price, loan or units, and offers a second visit with family.
నమస్కారం Srinivas గారు, ఈరోజు Sri Sai Enclave సైట్ చూడటానికి వచ్చినందుకు ధన్యవాదాలు. ధర, బ్యాంక్ లోన్, లేదా ఏ ఫ్లోర్లో ఏ ఫ్లాట్ ఖాళీగా ఉందో అనే...View template -
RestaurantEnglishUtility
Restaurant table booking confirmation
Confirms a table reservation with number of guests, date and time, and says how long the table is held, so late arrivals are not a surprise.
Hi Rahul, your table for 4 is booked for Saturday, 8 March at 8:30 pm. We hold tables for 15 minutes after the booking time, so please let us know...View template -
RestaurantEnglishUtility
Restaurant reservation reminder on the day
Reminds guests of their table booking a few hours before, with buttons to confirm, say they are running late or release the table.
Hi Ayesha, looking forward to hosting you at The Spice Route today. Your table for 6 is ready from 8 pm. Please tap one of the buttons below so we...View template -
RestaurantEnglishUtility
Food delivery on the way with rider details
Lets a customer know their order has left the kitchen, who is delivering it, the rider's number and roughly when it will arrive.
Hi Kiran, your order from Biryani House has left the kitchen and is on its way with Salim. It should reach you in about 25 minutes. Rider's...View template -
RestaurantEnglishMarketing
Restaurant weekend special announcement
Tells regular customers about this weekend's special dish or menu, with price and days, and lets them reserve or order with a tap.
Hi Sameer, this weekend at Coastal Kitchen, our chef is making Mangalorean fish thali for Rs 449. Available on Saturday and Sunday, lunch and...View template -
RestaurantEnglishUtility
Restaurant feedback request after dining
Asks a guest how their meal was the next day with three one-tap answers, so unhappy guests reach you before they reach Google reviews.
Hi Priya, thank you for dining with us at Olive Bistro on Friday evening. How was everything? Just tap one of the options below. If something was...View template -
RestaurantHindiUtility
Takeaway order ready for pickup message in Hindi
Tells a customer in Hindi that their takeaway order is packed and waiting at the counter, with the order number to show at pickup.
नमस्ते Amit जी, आपका order नंबर 4521 पैक होकर Sharma Bhojnalaya के पिकअप काउंटर पर तैयार है। 🥡 काउंटर पर यह मैसेज या order नंबर दिखा दीजिए। खाना...View template -
Demo classEnglishUtility
Online demo class joining link 30 minutes before
Sends the Zoom or Google Meet joining link 30 minutes before an online demo class, with two quick checks so the student joins on time.
Hi Aditya, your Spoken English demo class with 6 pm starts at Ms. Fernandes. Tap Join class below to enter a few minutes early. Before you join,...View template -
Demo classEnglishUtility
Missed demo class: offer to reschedule
A kind, no-guilt message to a family who missed a booked demo class, offering two easy ways to pick a new time.
Hello Mrs. Iyer, we missed Ananya at today's Chemistry demo class. No worries at all, these things happen. Would you like to pick another time?...View template -
Demo classEnglishUtility
New batch starting: class schedule and first day details
Tells an enrolled student when their batch starts, the class days and timings, the venue or link, and what to bring on day one.
Hi Sana, welcome to the JEE Main 2027 Foundation batch! Classes start on Monday, 7 April. Schedule: Mon, Wed, Fri, 5 to 7 pm Where: Room 3, 2nd...View template -
Demo classEnglishMarketing
Admission follow-up after a demo class
Follows up with parents after a demo class, shares the teacher's feedback and the batch details, and asks a single, easy question.
Hello Mr. Reddy, thank you for sending Karthik to the Physics demo class. The teacher said he was quick to ask questions, which is a great sign....View template -
Demo classHindiUtility
Coaching fee reminder in Hindi
A respectful Hindi fee reminder to parents for the month's tuition fee, with student's name, amount, last date and a pay online button.
नमस्ते Gupta जी, आरव की मार्च महीने की फ़ीस ₹3,500 अभी बाकी है। कृपया 10 मार्च तक जमा कर दें। आप नीचे दिए बटन से UPI या card से ऑनलाइन भुगतान कर...View template -
Demo classTeluguUtility
Demo class booked confirmation in Telugu
Confirms a free demo class to a parent in Telugu, with the student's name, subject, date and time, and what to keep ready.
నమస్కారం Ramesh గారు, Harsha కి Maths డెమో క్లాస్ బుక్ అయింది. తేదీ: శనివారం, 15 మార్చి సమయం: సాయంత్రం 5 గంటలకు క్లాస్కి 30 నిమిషాల ముందు...View template -
TravelEnglishMarketing
Travel package details after an enquiry
Replies to a travel enquiry with the package name, duration, price per person and what is included, and asks for dates and traveller count.
Hi Neeraj, thanks for asking about our Kerala Backwaters and Munnar package. Here are the basics: Duration: 5 nights, 6 days Price: from Rs 24,500...View template -
TravelEnglishMarketing
Travel quote follow-up message
Follows up two or three days after sending a travel quote, offering to change hotels, dates or length so the trip fits the budget.
Hi Shalini, just checking in on the Bali quote I sent for May. If something does not quite fit, I am happy to adjust it. We can change the hotel...View template -
TravelEnglishUtility
Travel package booking confirmed message
Confirms a tour package booking with booking ID, travel dates and traveller count, and tells the customer what happens next.
Hi Vikram, your Goa Getaway 3N/4D trip is confirmed! Dates: 12 to 15 April Travellers: 2 adults Booking ID: TRV-5521 What happens next: hotel...View template -
TravelEnglishUtility
Day-before departure reminder for travellers
A pre-trip message the day before departure with reporting time, meeting point and the trip coordinator's number, plus a short packing check.
Hi Ritika, your Leh Ladakh trip starts tomorrow! Reporting time: 5:30 am Meeting point: Terminal 1, Gate 4, Delhi airport Trip coordinator:...View template -
TravelEnglishMarketing
New travel package announcement for past customers
Introduces a new tour package to past travellers with destination, duration, price and departure dates, with an easy way to ask for details.
Hi Anil, since you travelled with us before, we wanted to share a new trip first: Meghalaya and Kaziranga, 6 nights, from Rs 32,900 per person....View template -
TravelHindiUtility
Travel documents checklist in Hindi
Sends a Hindi checklist of documents needed for an international trip, with the date by which copies must be shared for visa processing.
नमस्ते Mahesh जी, आपकी दुबई यात्रा (10 से 15 मई) के लिए ये दस्तावेज़ चाहिए: 1. पासपोर्ट, जिसकी वैधता यात्रा की तारीख से कम से कम 6 महीने बाकी हो...View template -
BoutiqueEnglishUtility
Boutique order ready to collect from the store
Tells a customer their boutique order is packed and ready for in-store pickup, with order details, balance due and a shop location link.
Hi Rhea, good news: your order for 2 cotton kurta sets (M) is packed and ready to collect. Balance due: Rs 1,200, payable by UPI or cash at the...View template -
BoutiqueEnglishUtility
Clothing size help reply for online shoppers
A helpful reply when a shopper asks which size to buy, asking for the three measurements that matter and how they like the fit.
Hi Shruti, happy to help you pick the right size for the indigo Anarkali kurta! Could you share these three measurements in inches? 1. Bust...View template -
BoutiqueEnglishUtility
Custom stitching measurement appointment reminder
Reminds a customer of their measurement appointment for custom stitching, and lists what to bring so the fitting is right the first time.
Hi Lavanya, a reminder about your measurement appointment for your wedding blouse and lehenga on Friday, 21 March at 4 pm. To get the fit right,...View template -
BoutiqueEnglishMarketing
Boutique sale early preview for regular customers
Invites regular customers to an early preview of the boutique's sale before it opens to everyone, with dates and discount range.
Hi Meera, as one of our regular customers, you are invited to an early look at the Kaveri Designs end of season sale on Thursday, 3 April....View template -
BoutiqueHindiUtility
Alteration ready for pickup message in Hindi
Tells a customer in Hindi that their alteration is done, with the item, balance amount and shop timings, so they can collect it.
नमस्ते Neha जी, आपके लहंगे की alteration हो गई है और ट्रायल के लिए तैयार है। बाकी रकम: ₹300 दुकान का समय: सुबह 11 से रात 9 बजे तक, मंगलवार बंद एक...View template -
BoutiqueTeluguMarketing
Boutique new arrivals message in Telugu
Tells regular customers in Telugu that a new collection has arrived, with starting price, and asks them to reply to a photo to get sizes.
హాయ్ Swathi గారు! Sri Lakshmi Boutique లో కొత్త పండుగ పట్టు చీరల కలెక్షన్ వచ్చేసింది. ✨ ధరలు ₹2,499 నుంచి మొదలు. ఫోటోలు ఈ మెసేజ్ తర్వాత...View template -
Daily pricesEnglishUtility
Grocery order confirmed with delivery slot
Confirms a grocery or kirana order with order number, item count, total and the delivery slot, and lets the customer change the slot.
Thank you, Mrs. Rao! Your order 1043 is confirmed. Items: 14 Total: Rs 1,860 Delivery: today, 5 to 7 pm If any item is out of stock, we will call...View template -
Daily pricesEnglishUtility
Grocery order out for delivery message
Lets a customer know their grocery order has left the store, who is bringing it and when, so someone is home to receive it.
Hi Suresh, your groceries are on the way! Raju (98480 55667) is bringing your order and should reach you in about 20 minutes. Please keep the...View template -
Daily pricesEnglishMarketing
Weekly grocery offer announcement
Announces this week's offer at a kirana or grocery store, with the products, offer price and last date, to opted-in customers.
Hi Kavitha, this week's savings at Annapurna Stores: Sunflower oil 5 litre at Rs 699, toor dal 1 kg at Rs 139 Valid till Sunday or while the...View template -
Daily pricesEnglishMarketing
Monthly kirana list reminder for regular customers
Reminds regular customers it is time for their monthly grocery order and makes ordering easy: send the list, a photo, or repeat last month.
Namaste Lakshmi, it is almost time for your monthly groceries from Balaji Kirana. Your last monthly order was on 2 March. Three easy ways to...View template -
Daily pricesHindiMarketing
Daily vegetable price list in Hindi
A morning sabzi rate list in Hindi for subscribed customers, with the order cut-off time and home delivery details.
नमस्ते! आज सोमवार, 10 मार्च की ताज़ा सब्ज़ियाँ मंडी से आ गई हैं: टमाटर ₹30/किलो, प्याज़ ₹35/किलो, आलू ₹25/किलो, भिंडी ₹60/किलो, पालक ₹20/गड्डी जो...View template -
Daily pricesTeluguMarketing
Today's fruit prices list in Telugu
A morning fruit price list in Telugu for subscribers, with today's rates in one line and a simple way to order by reply.
శుభోదయం Padma గారు! ఈరోజు (12 మార్చి) తాజా పండ్ల ధరలు: బంగినపల్లి మామిడి ₹120/కిలో, అరటి ₹50/డజను, దానిమ్మ ₹160/కిలో, సపోటా ₹80/కిలో కావలసినవి,...View template
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Browse by category
Every category page explains when its messages work and how Meta bills them.
- Payment reminders 8
- Appointment reminders and confirmations 8
- Order confirmation, shipped and delivered 9
- Abandoned cart recovery 6
- COD order confirmation 6
- Feedback and review requests 7
- Welcome and first reply 7
- Follow-up after an enquiry 7
- Re-engagement 6
- Festival greetings 13
- Offers and sales 8
- Clinic and doctor appointments 7
- Salon and spa bookings 6
- Real estate site visits 7
- Restaurants and cafes 6
- Coaching and demo classes 6
- Travel packages 6
- Boutiques and clothing stores 6
- Fruit, vegetable and grocery daily prices 6
Questions about WhatsApp templates
Are these WhatsApp templates free to use?
Yes. Copy any message into the WhatsApp Business app as a quick reply, or submit the Meta-ready version as a template in WhatsApp Manager or any WhatsApp Business API tool. No sign-up and no attribution needed.
What is the difference between utility and marketing templates?
Meta bills WhatsApp templates by category. Utility templates are about something the customer already did: an order, a booking, a payment. Marketing templates promote something: offers, greetings, new arrivals, win-back messages. Utility is cheaper, and since 2025 Meta re-categorises templates by their content, so a utility template with a discount line in it is billed as marketing. Each template here says which way it will most likely go and why.
Can I send these without a template?
Yes, inside the 24-hour customer service window. When a customer messages you, you can reply with any free-form text for 24 hours at no charge. Templates are only needed to start a conversation or to message someone after that window closes.
How do I use a template as a quick reply in the WhatsApp Business app?
Open WhatsApp Business, go to Settings, Business tools, Quick replies, tap Add, paste the message and give it a shortcut like /reminder. In any chat, type / and pick it. Replace the [bracketed] parts before sending.
Why was my template rejected by Meta?
The common reasons are a variable at the very start or end of the body, two variables next to each other, missing sample values, or content that does not match the chosen category. Every Meta-ready version here avoids the first three, and lists sample values to paste into the review form.
Do I need opt-in to send these messages?
Yes. WhatsApp requires that customers agree to receive messages from you on WhatsApp, and marketing messages should always carry a way to stop them. The marketing templates here include a STOP line or a stop button.
Send these automatically with Kredoo
Kredoo sends reminders, order updates and follow-ups on their own on the official WhatsApp Business API, runs campaigns to opted-in customers, and puts every reply in one shared inbox with an AI agent that answers in seconds.
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