Merry Christmas greeting for customers
A cheerful Christmas message that wishes customers well, thanks them for the year and mentions your holiday hours in one line.
Wishing you a season full of warmth, laughter and time with the people you love. Thank you for choosing Brownie Point Bakery{{2}} this year; it truly means a lot to a small team like ours.
A quick note on timings: we are closed on 25 December and open as usual from the 26th{{3}}. See you in the new year!
Meta bills seasonal greetings as marketing whether or not you promote anything. The holiday hours line keeps it useful without changing the category.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Joseph |
| {{2}} | business name | Brownie Point Bakery |
| {{3}} | holiday hours | we are closed on 25 December and open as usual from the 26th |
When to use it
Send it in the week before Christmas to your opted-in customers. A small team saying thank you in their own voice stands out against the corporate greetings people get from big brands. Bakeries and cake shops should send it a few days earlier, along with their order cut-off for Christmas cakes.
Best time to send. On 23 or 24 December around midday, before people switch off for the holiday.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Merry Christmas, [customer name]! 🎄
Wishing you a season full of warmth, laughter and time with the people you love. Thank you for choosing [business name] this year; it truly means a lot to a small team like ours.
A quick note on timings: [holiday hours]. See you in the new year!
/christmasgreeting
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | MARKETING |
|---|---|
| Language | English (en) |
| Header | None |
| Body | 254/1024 characters, 3 variables |
| Footer | Reply STOP to opt out21/60 |
| Buttons | None |
Tips
- Mention your real team size or a real detail ("our six bakers") instead of "the whole family at"; it feels more honest.
- If you take Christmas orders, send the order cut-off date in a separate message a week earlier, not on the 24th.
- Skip the stock Santa image; a photo of your own shop or staff in a Christmas cap gets far more replies.
Variations
Shorter or warmer versions of the same message.
Merry Christmas, Joseph! Thank you for a wonderful year with us. We are closed on the 25th and back on the 26th.
Wishing you a joyful Christmas and a peaceful holiday season, Joseph. Warm wishes from all of us at Brownie Point Bakery.
Send it as a campaign, to the right people
Kredoo sends approved templates to a filtered list on the official WhatsApp Business API, honours STOP replies automatically and shows who read and who replied.
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In other languages: Diwali greeting message in Hindi for customers · Eid Mubarak message in Hindi with shop timings · Holi greeting message in Hindi for customers
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