Diwali greeting for customers with shop timings
A warm Diwali greeting that thanks customers for the year and quietly shares your festival-week shop timings, with no hard sell.
May this festival of lights bring your home good health, happiness and plenty of sweet moments. Thank you for trusting Agarwal Sweets & Namkeen{{2}} through the year.
Our timings during Diwali week: 8 am to 10 pm, open on Diwali day till 2 pm{{3}}. Have a safe and joyful festival!
Meta bills every festival greeting as marketing, whether or not it has an offer, because it is not about a transaction. Adding the shop timings does not change that; it simply makes the message useful.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Mr. Agarwal |
| {{2}} | business name | Agarwal Sweets & Namkeen |
| {{3}} | festival-week timings | 8 am to 10 pm, open on Diwali day till 2 pm |
When to use it
Send it to your opted-in customers once during Diwali week. Sharing your festival timings gives the greeting a practical purpose, which is why people read it instead of scrolling past one of fifty forwarded wishes. It suits sweet shops, kirana stores, jewellers and any business with changed hours.
Best time to send. Two days before Diwali, around 10 am, so the timings are useful and you beat the flood of greetings on the day itself.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Wishing you and your family a very happy Diwali, [customer name]! 🪔
May this festival of lights bring your home good health, happiness and plenty of sweet moments. Thank you for trusting [business name] through the year.
Our timings during Diwali week: [festival-week timings]. Have a safe and joyful festival!
/diwaligreeting
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | MARKETING |
|---|---|
| Language | English (en) |
| Header | None |
| Body | 275/1024 characters, 3 variables |
| Footer | Reply STOP to opt out21/60 |
| Buttons | None |
Tips
- Send it once. Three Diwali messages from the same shop is the fastest way to get blocked.
- Add a festive image header of your own shop or products rather than a stock diya picture everyone else uses.
- If your family runs the shop, sign off with real names, like "Ramesh and family"; it reads far warmer than the business name.
Variations
Shorter or warmer versions of the same message.
Happy Diwali, Mr. Agarwal! Thank you for being with us this year. We are open 8 am to 10 pm all week, and till 2 pm on Diwali day.
Wishing you a bright and happy Diwali from all of us at Agarwal Sweets. May the year ahead be full of light and good news.
Send it as a campaign, to the right people
Kredoo sends approved templates to a filtered list on the official WhatsApp Business API, honours STOP replies automatically and shows who read and who replied.
Related templates
All festival greetings- Festival greetingEnglishHappy New Year wishes for customersA New Year message that thanks customers for the past year, shares one honest promise for the next, and wishes them well.
- Festival greetingEnglishIndependence Day greeting for customersA short, respectful Happy Independence Day message from a local business, celebrating freedom and the customers who support local.
- Festival greetingEnglishHappy Dussehra greeting for customersA Dussehra or Vijayadashami wish for customers, celebrating new beginnings, with an optional line on festival delivery timings.
- Festival greetingHindiDiwali greeting message in Hindi for customersA heartfelt Hindi Diwali wish for customers that thanks them for their trust through the year, signed from your shop's family.
- Re-engagementEnglishBirthday wish for customers with a small treatA short birthday greeting for regular customers with an optional small treat on their next visit this month, written to feel personal.
- Re-engagementEnglishAnniversary of a customer's first orderA thank-you on the one-year anniversary of a customer's first order, with a small loyalty gift and a note on what has improved since.
In other languages: Diwali greeting message in Hindi for customers · Eid Mubarak message in Hindi with shop timings · Holi greeting message in Hindi for customers
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