KredooBy Elevaite Labs
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Re-engagementEnglishRestaurants and cafesMarketing

Birthday wish for customers with a small treat

A short birthday greeting for regular customers with an optional small treat on their next visit this month, written to feel personal.

Your BusinessBusiness account
Today
Happy birthday, Meera{{1}}! 🎂

From all of us at Cafe Monsoon{{2}}, wishing you a year full of good health, good company and good food.

As a small birthday treat, there is a free dessert waiting for you on any visit this month. Just show this message when you order.
Reply STOP to opt out
10:42
Book a table
Stop promotions
If you submit it as a template, Meta will most likely bill it as
Marketing

Greetings are marketing in Meta's eyes, and a free dessert offer makes that certain. Even without the treat, a birthday wish is not tied to any transaction, so it would still be billed as marketing.

Variables

VariableWhat goes inExample
{{1}}customer nameMeera
{{2}}restaurant nameCafe Monsoon

When to use it

Send it on the customer's birthday to people who shared their date of birth with you, through a loyalty form or at billing. It is one of the few marketing messages people are glad to receive, so keep it warm and short. A treat valid for the whole month gives them a reason to come with friends.

Best time to send. At 9 or 10 am on the birthday itself; midnight wishes from a business feel odd and can wake people up.

Quick reply for the WhatsApp Business app

No variables in the app: replace the [bracketed] parts before you send.

Happy birthday, [customer name]! 🎂

From all of us at [restaurant name], wishing you a year full of good health, good company and good food.

As a small birthday treat, there is a free dessert waiting for you on any visit this month. Just show this message when you order.
Settings, Business tools, Quick replies, Add. Shortcut idea: /birthdaywish

Meta template-ready version

For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.

CategoryMARKETING
LanguageEnglish (en)
HeaderNone
Body251/1024 characters, 2 variables
FooterReply STOP to opt out21/60
Buttons
Book a tableQuick reply, 12/25
Stop promotionsQuick reply, 15/25
Includes sample values for Meta's review form.

Tips

  • Only collect and use birthdays with the customer's permission, and only the date, never the year.
  • Make the treat something you can afford to give everyone, so staff never have to say no at the table.
  • Ask your staff to wish them in person when they show the message; that moment is what they remember.

Variations

Shorter or warmer versions of the same message.

Happy birthday, Meera! Everyone at Cafe Monsoon wishes you a wonderful year ahead. Your dessert is on us this month.

Many happy returns of the day, Meera! Wishing you a lovely year from all of us at Cafe Monsoon.

Send it as a campaign, to the right people

Kredoo sends approved templates to a filtered list on the official WhatsApp Business API, honours STOP replies automatically and shows who read and who replied.

Send this automatically with Kredoo