Happy New Year wishes for customers
A New Year message that thanks customers for the past year, shares one honest promise for the next, and wishes them well.
Thank you for trusting QuickFix Laptop Care{{2}} last year. Every repair, every referral and every kind review helped a small business like ours grow.
Our promise for this year: same-day repairs for most issues{{3}}. We hope the year ahead brings you good health, good work and fewer things that need fixing!
A New Year greeting is not tied to any order or booking, so Meta bills it as marketing. That stays true even though it has no discount.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Sneha |
| {{2}} | business name | QuickFix Laptop Care |
| {{3}} | one promise for the new year | same-day repairs for most issues |
When to use it
Send it in the first days of January to customers you served during the year. A single, concrete promise for the new year (faster service, a new branch, longer hours) gives the greeting substance and reminds them why to come back. It suits service businesses that customers use a few times a year.
Best time to send. On 1 January after 11 am, once people are awake and through the midnight messages, or on 2 January.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Happy New Year, [customer name]! 🎉
Thank you for trusting [business name] last year. Every repair, every referral and every kind review helped a small business like ours grow.
Our promise for this year: [one promise for the new year]. We hope the year ahead brings you good health, good work and fewer things that need fixing!
/happynew
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | MARKETING |
|---|---|
| Language | English (en) |
| Header | None |
| Body | 284/1024 characters, 3 variables |
| Footer | Reply STOP to opt out21/60 |
| Buttons | None |
Tips
- Make the promise specific and something you can keep; customers do remember it.
- Do not send at midnight on 31 December; your message gets buried under hundreds of personal wishes.
- A light, self-aware joke tied to your trade, like the repair line here, makes it memorable.
Variations
Shorter or warmer versions of the same message.
Happy New Year, Sneha! Thank you for being with us last year. Wishing you a healthy and happy year ahead.
Wishing you a wonderful new year, Sneha! This year we are adding same-day repairs. Thank you for your support.
Send it as a campaign, to the right people
Kredoo sends approved templates to a filtered list on the official WhatsApp Business API, honours STOP replies automatically and shows who read and who replied.
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In other languages: Diwali greeting message in Hindi for customers · Eid Mubarak message in Hindi with shop timings · Holi greeting message in Hindi for customers
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