Monthly kirana list reminder for regular customers
Reminds regular customers it is time for their monthly grocery order and makes ordering easy: send the list, a photo, or repeat last month.
Three easy ways to order:
1. Tap Repeat last order and we will send the same list for you to check
2. Send a photo of your handwritten list
3. Type the items here
We will confirm the total before packing.
There is no order yet; it invites a new purchase, so Meta usually bills it as marketing even without a discount. It only becomes free when the customer has messaged you in the last 24 hours, so a monthly customer who writes in first can get the same text as a normal reply.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Lakshmi |
| {{2}} | store name | Balaji Kirana |
| {{3}} | last order date | 2 March |
When to use it
For kirana stores with customers who buy their monthly ration in one go, usually just after salary day. Send it a day or two before their usual date. The photo option matters: many households still write the monthly list on paper, and asking them to type it loses the order.
Best time to send. On the 1st or 2nd of the month, or a day before the customer's usual order date, around 10 am.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Namaste [customer name], it is almost time for your monthly groceries from [store name]. Your last monthly order was on [last order date].
Three easy ways to order:
1. Tap Repeat last order and we will send the same list for you to check
2. Send a photo of your handwritten list
3. Type the items here
We will confirm the total before packing.
/monthlykirana
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | MARKETING |
|---|---|
| Language | English (en) |
| Header | None |
| Body | 316/1024 characters, 3 variables |
| Footer | Reply STOP to stop monthly reminders36/60 |
| Buttons | Repeat last orderQuick reply, 17/25 Send list laterQuick reply, 15/25 Stop remindersQuick reply, 14/25 |
Tips
- Repeat last order is the money button. Send last month's list back for them to edit; most just reply OK.
- Use each customer's own last order date rather than a fixed date for everyone.
- Send it once a month only. A second nudge in the same month starts to feel like pestering.
Variations
Shorter or warmer versions of the same message.
Namaste Lakshmi ji, time for this month's ration? Send your list or a photo and we will deliver by evening.
Hi, shall we repeat last month's order from Balaji Kirana? Reply YES and we will send the list for you to check.
Send it as a campaign, to the right people
Kredoo sends approved templates to a filtered list on the official WhatsApp Business API, honours STOP replies automatically and shows who read and who replied.
Related templates
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- Daily pricesTeluguToday's fruit prices list in TeluguA morning fruit price list in Telugu for subscribers, with today's rates in one line and a simple way to order by reply.
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In other languages: Daily vegetable price list in Hindi · Today's fruit prices list in Telugu
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