Restaurant reservation reminder on the day
Reminds guests of their table booking a few hours before, with buttons to confirm, say they are running late or release the table.
Please tap one of the buttons below so we can plan the evening. If plans have changed, releasing the table lets another family enjoy it.
It is a reminder of the guest's own reservation and Meta treats it as utility. Adding tonight's special or a happy-hour offer would make it marketing.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | guest name | Ayesha |
| {{2}} | restaurant name | The Spice Route |
| {{3}} | number of guests | 6 |
| {{4}} | time | 8 pm |
When to use it
Send it to every reservation on busy nights, and for groups of five or more on any night. No-shows hurt most on Friday and Saturday when you have turned walk-ins away. Asking people to release the table is gentler than asking them to cancel, and more of them actually do it.
Best time to send. Around 3 to 4 hours before dinner bookings, and at 10 am for lunch bookings.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Hi [guest name], looking forward to hosting you at [restaurant name] today. Your table for [number of guests] is ready from [time].
Please tap one of the buttons below so we can plan the evening. If plans have changed, releasing the table lets another family enjoy it.
/restaurantbooking
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | UTILITY |
|---|---|
| Language | English (en) |
| Header | None |
| Body | 236/1024 characters, 4 variables |
| Footer | None |
| Buttons | We are comingQuick reply, 13/25 Running lateQuick reply, 12/25 Release tableQuick reply, 13/25 |
Tips
- Release no-reply tables to the walk-in queue 15 minutes after the booking time, as promised in your confirmation.
- Track guests who tap 'We are coming' and still do not show. A second time, ask for a deposit.
- Kredoo can send this automatically a few hours before every booking and show replies right next to the reservation.
Variations
Shorter or warmer versions of the same message.
Hi Ayesha, see you tonight at 8 for 6 people. Tap We are coming so we can set your table.
Reminder: table for 6 at The Spice Route, 8 pm today. Running late? Just reply and we will hold it a little longer.
Send this automatically with Kredoo
Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.
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In other languages: Takeaway order ready for pickup message in Hindi
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