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Site visitEnglishReal estateUtility

Site visit reminder on the morning of the visit

A short good-morning reminder on the day of a property site visit with the time, the person who will meet them and a directions link.

Your BusinessBusiness account
Today
Good morning Suresh{{1}}! Looking forward to seeing you at Lakeview Heights{{2}} today at 11 am{{3}}.

You will be met by Pradeep (98490 12345){{4}} at the site office. The Directions button below opens the exact gate on Google Maps.

If your plans have changed, just tap Reschedule. No problem at all.
10:42
Directions
On the way
Reschedule
If you submit it as a template, Meta will most likely bill it as
Utility

It reminds the buyer of their own scheduled visit, which Meta treats as utility. Do not add 'special price for visitors today', which reads as promotion and would make it marketing.

Variables

VariableWhat goes inExample
{{1}}buyer nameSuresh
{{2}}project nameLakeview Heights
{{3}}visit time11 am
{{4}}relationship managerPradeep (98490 12345)

When to use it

Send it on the morning of every site visit, even if you confirmed the day before. Weekend site visits have the highest drop-off of any appointment type, and a friendly morning message from a named person is the best defence. The On the way tap tells your team who is actually coming.

Best time to send. Around 8 to 8:30 am on the visit day, before the family starts making other plans.

Quick reply for the WhatsApp Business app

No variables in the app: replace the [bracketed] parts before you send.

Good morning [buyer name]! Looking forward to seeing you at [project name] today at [visit time].

You will be met by [relationship manager] at the site office. The Directions button below opens the exact gate on Google Maps.

If your plans have changed, just tap Reschedule. No problem at all.
Settings, Business tools, Quick replies, Add. Shortcut idea: /sitevisit

Meta template-ready version

For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.

CategoryUTILITY
LanguageEnglish (en)
HeaderNone
Body254/1024 characters, 4 variables
FooterNone
Buttons
DirectionsVisit website, 10/25
On the wayQuick reply, 10/25
RescheduleQuick reply, 10/25
Includes sample values for Meta's review form.

Tips

  • Include the manager's phone number in the variable; buyers prefer calling a person to calling an office line.
  • If the buyer taps Reschedule, call within 15 minutes and fix a new date on the spot.
  • Watch for 'On the way' taps so someone is actually at the gate when they arrive.

Variations

Shorter or warmer versions of the same message.

Morning Suresh! See you at Lakeview Heights at 11. Pradeep will meet you at the site office: 98490 12345.

Hi, just a reminder about today's 11 am visit to Lakeview Heights. Directions: [link]. Reply if anything changes.

Send this automatically with Kredoo

Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.

Send this automatically with Kredoo