Clothing size help reply for online shoppers
A helpful reply when a shopper asks which size to buy, asking for the three measurements that matter and how they like the fit.
Could you share these three measurements in inches?
1. Bust (around the fullest part)
2. Waist
3. Hip
Also tell me whether you like a snug fit or a relaxed one. I will check against our size chart and suggest the best size. If it still does not fit, exchanges are free within 7 days.
This is a reply to the shopper's own question, so it goes free-form inside the 24-hour window and costs nothing. If you ever submitted it as a template, product recommendations in it would likely make Meta bill it as marketing.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Shruti |
| {{2}} | product name | the indigo Anarkali kurta |
When to use it
Use it as a saved reply whenever a shopper asks 'which size should I take?'. Asking for measurements instead of a usual size cuts returns sharply, because size M means something different at every brand. Only promise free exchanges if that is genuinely your policy.
Best time to send. Within a few minutes of the question; a shopper waiting on sizing usually buys elsewhere.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Hi [customer name], happy to help you pick the right size for [product name]!
Could you share these three measurements in inches?
1. Bust (around the fullest part)
2. Waist
3. Hip
Also tell me whether you like a snug fit or a relaxed one. I will check against our size chart and suggest the best size. If it still does not fit, exchanges are free within 7 days.
/clothingsize
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | UTILITY |
|---|---|
| Language | English (en) |
| Header | None |
| Body | 344/1024 characters, 2 variables |
| Footer | None |
| Buttons | Send size chartQuick reply, 15/25 I know my sizeQuick reply, 14/25 |
Tips
- Tell them how to measure: a tape around the fullest part, not too tight. A short video in a follow-up reply helps.
- Save their measurements on their customer record; next time, you can suggest the size without asking.
- If they are between sizes, recommend the larger one for kurtas and blouses with seam allowance for alteration.
Variations
Shorter or warmer versions of the same message.
Hi Shruti, share your bust, waist and hip in inches and I will tell you the exact size for the Anarkali.
Happy to help! Our M fits bust 36 and waist 30. Tell me your measurements and I will confirm.
Reply in seconds, at any hour
Kredoo's AI agent and auto replies answer new chats with messages like this one, then hand over to your team when a person is needed. Free-form replies inside the 24-hour window cost nothing on WhatsApp.
Related templates
All boutiques and clothing stores- BoutiqueTeluguBoutique new arrivals message in TeluguTells regular customers in Telugu that a new collection has arrived, with starting price, and asks them to reply to a photo to get sizes.
- BoutiqueEnglishBoutique order ready to collect from the storeTells a customer their boutique order is packed and ready for in-store pickup, with order details, balance due and a shop location link.
- BoutiqueEnglishCustom stitching measurement appointment reminderReminds a customer of their measurement appointment for custom stitching, and lists what to bring so the fitting is right the first time.
- BoutiqueEnglishBoutique sale early preview for regular customersInvites regular customers to an early preview of the boutique's sale before it opens to everyone, with dates and discount range.
- OfferEnglishSeasonal sale announcement with clear start and end datesA sale announcement that states the start date, end date and discount plainly, so customers can plan their shopping without pressure.
- OfferEnglishClearance sale message for last piecesAn honest clearance sale message for end-of-line stock, explaining why prices are low and that sizes are limited because these are last pieces.
In other languages: Alteration ready for pickup message in Hindi · Boutique new arrivals message in Telugu
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