Boutique order ready to collect from the store
Tells a customer their boutique order is packed and ready for in-store pickup, with order details, balance due and a shop location link.
Balance due: Rs 1,200{{3}}, payable by UPI or cash at the counter.
Pickup from Threads by Mira{{4}}, any day from 11 am to 8:30 pm.
If someone else is collecting for you, just forward them this message.
It is about an order the customer already placed and Meta treats it as utility. 'While you are here, check out our new collection' is enough to make it marketing.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Rhea |
| {{2}} | order details | 2 cotton kurta sets (M) |
| {{3}} | balance due | Rs 1,200 |
| {{4}} | store name | Threads by Mira |
When to use it
For boutiques that take orders on WhatsApp or Instagram and offer store pickup. Send it once the order is packed and checked. The forwarding line solves a common situation, a family member or driver doing the pickup.
Best time to send. Late morning, so the customer can plan the pickup for the same evening.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Hi [customer name], good news: your order for [order details] is packed and ready to collect.
Balance due: [balance due], payable by UPI or cash at the counter.
Pickup from [store name], any day from 11 am to 8:30 pm.
If someone else is collecting for you, just forward them this message.
/boutiqueorder
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | UTILITY |
|---|---|
| Language | English (en) |
| Header | None |
| Body | 255/1024 characters, 4 variables |
| Footer | None |
| Buttons | Store locationVisit website, 14/25 Collect todayQuick reply, 13/25 Please deliverQuick reply, 14/25 |
Tips
- Mention the size in the order details; it avoids an awkward moment if a sibling's order is waiting too.
- If many customers tap Please deliver, that is your signal to offer local delivery for a fee.
- Hold unclaimed orders for a set period and say so in a polite follow-up after five days.
Variations
Shorter or warmer versions of the same message.
Hi Rhea, your 2 kurta sets are ready. Balance Rs 1,200. Pick up any day from 11 to 8:30.
Your order is packed and waiting at Threads by Mira. Forward this to whoever is collecting. See you soon!
Send this automatically with Kredoo
Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.
Related templates
All boutiques and clothing stores- BoutiqueHindiAlteration ready for pickup message in HindiTells a customer in Hindi that their alteration is done, with the item, balance amount and shop timings, so they can collect it.
- BoutiqueTeluguBoutique new arrivals message in TeluguTells regular customers in Telugu that a new collection has arrived, with starting price, and asks them to reply to a photo to get sizes.
- BoutiqueEnglishClothing size help reply for online shoppersA helpful reply when a shopper asks which size to buy, asking for the three measurements that matter and how they like the fit.
- BoutiqueEnglishCustom stitching measurement appointment reminderReminds a customer of their measurement appointment for custom stitching, and lists what to bring so the fitting is right the first time.
- Order updateEnglishReturn pickup scheduled messageConfirms a return request and the pickup date, and tells the customer exactly how to pack the item so the return is not rejected.
- Order updateEnglishExchange request confirmation for size or colourConfirms a size or colour exchange, which item is coming in place of which, and that pickup and delivery happen in the same visit.
In other languages: Alteration ready for pickup message in Hindi · Boutique new arrivals message in Telugu
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