Travel quote follow-up message
Follows up two or three days after sending a travel quote, offering to change hotels, dates or length so the trip fits the budget.
If something does not quite fit, I am happy to adjust it. We can change the hotel category, shorten or lengthen the trip, or move the dates to bring the price down.
What would you like to change?
Following up on a quote the customer requested can be utility, but Meta often bills it as marketing because it nudges a purchase. Inside 24 hours of the customer's last message it is free-form; any discount or 'price going up' line makes it marketing for sure.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Shalini |
| {{2}} | destination | Bali |
| {{3}} | travel month | May |
When to use it
Send it two to three days after a quote if the customer has gone quiet. Most travel buyers stall on price but do not want to say so; offering specific changes lets them say it without awkwardness. Send it once; if there is no reply, call.
Best time to send. Two to three days after the quote, on a weekday evening between 7 and 9 pm.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Hi [customer name], just checking in on the [destination] quote I sent for [travel month].
If something does not quite fit, I am happy to adjust it. We can change the hotel category, shorten or lengthen the trip, or move the dates to bring the price down.
What would you like to change?
/travelquote
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | MARKETING |
|---|---|
| Language | English (en) |
| Header | None |
| Body | 261/1024 characters, 3 variables |
| Footer | Reply STOP if you no longer want updates40/60 |
| Buttons | Change hotelsQuick reply, 13/25 Change datesQuick reply, 12/25 Ready to bookQuick reply, 13/25 StopQuick reply, 4/25 |
Tips
- Lead with what you can change, not with 'did you decide?'. It invites a reply rather than a yes or no.
- If they tap Ready to book, call within the hour while the decision is warm.
- Do not invent a 'price valid till today' unless the airline or hotel price truly expires.
Variations
Shorter or warmer versions of the same message.
Hi Shalini, any thoughts on the Bali quote? I can swap to a 4-star hotel to save about Rs 8,000 per person if that helps.
Checking in about your May trip. Want me to try different dates or fewer nights to fit your budget?
Send it as a campaign, to the right people
Kredoo sends approved templates to a filtered list on the official WhatsApp Business API, honours STOP replies automatically and shows who read and who replied.
Related templates
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- TravelHindiTravel documents checklist in HindiSends a Hindi checklist of documents needed for an international trip, with the date by which copies must be shared for visa processing.
- TravelEnglishTravel package details after an enquiryReplies to a travel enquiry with the package name, duration, price per person and what is included, and asks for dates and traveller count.
- TravelEnglishTravel package booking confirmed messageConfirms a tour package booking with booking ID, travel dates and traveller count, and tells the customer what happens next.
- Abandoned cartEnglishAbandoned cart message offering help with questionsTurns the cart reminder into a conversation: offers to answer questions about delivery, returns or the product before the shopper decides.
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In other languages: Travel documents checklist in Hindi
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