Travel package booking confirmed message
Confirms a tour package booking with booking ID, travel dates and traveller count, and tells the customer what happens next.
Dates: 12 to 15 April{{3}}
Travellers: 2 adults{{4}}
Booking ID: TRV-5521{{5}}
What happens next: hotel vouchers and the day-by-day itinerary will reach you on this chat 7 days before travel, and your driver's details the evening before you land. Please keep this number saved for any help during the trip.
It confirms a purchase and lists next steps, which is utility. Adding 'add Singapore for Rs 15,000 more' would be an upsell, and Meta would bill it as marketing.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Vikram |
| {{2}} | package name | Goa Getaway 3N/4D |
| {{3}} | travel dates | 12 to 15 April |
| {{4}} | number of travellers | 2 adults |
| {{5}} | booking ID | TRV-5521 |
When to use it
Send it as soon as the payment or advance is received. Travellers worry most between paying and receiving vouchers; spelling out what comes next, and when, stops the 'is everything okay with my booking' calls. Ask them to save the number so trip-time messages arrive with your name.
Best time to send. Right after payment is confirmed.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Hi [customer name], your [package name] trip is confirmed!
Dates: [travel dates]
Travellers: [number of travellers]
Booking ID: [booking ID]
What happens next: hotel vouchers and the day-by-day itinerary will reach you on this chat 7 days before travel, and your driver's details the evening before you land. Please keep this number saved for any help during the trip.
/travelbooking
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | UTILITY |
|---|---|
| Language | English (en) |
| Header | Booking confirmed17/60 |
| Body | 318/1024 characters, 5 variables |
| Footer | Save this number for help during your trip42/60 |
| Buttons | View itineraryVisit website, 14/25 I have a questionQuick reply, 17/25 |
Tips
- Use a booking ID that your whole team can look up, so any agent can help when the customer writes in.
- Make the 'what happens next' dates real and stick to them.
- Send the travellers' names back in a follow-up and ask them to check spellings against their IDs.
Variations
Shorter or warmer versions of the same message.
Hi Vikram, Goa Getaway confirmed for 12 to 15 April, 2 adults. Booking ID TRV-5521. Vouchers coming a week before travel.
Your trip is booked! We will send your hotel vouchers on 5 April and your driver's number the night before you fly.
Send this automatically with Kredoo
Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.
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In other languages: Travel documents checklist in Hindi
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