Last abandoned cart reminder, honest and final
The final cart message: says plainly this is the last reminder, that the cart will be cleared, and thanks the shopper either way.
We will clear the cart on Friday{{3}}, and you will not hear from us about it again. If you do want it, the button below takes you straight to checkout.
Either way, thanks for visiting our store.
It is still a cart recovery nudge, so it is billed as marketing. Saying it is the last one does not change the category, but it does help your quality rating by lowering blocks.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Shruti |
| {{2}} | product name | the brass diya set |
| {{3}} | day the cart clears | Friday |
When to use it
The closing message in a two or three step cart sequence, sent around three days after the cart was left. Saying it is the last message is disarming, and many people buy at this point simply because there is no pressure. Clearing the cart on the stated day keeps it honest.
Best time to send. Three days after the cart was left, late morning around 11 am.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Hi [customer name], this is our last reminder about [product name] in your cart, promise.
We will clear the cart on [day the cart clears], and you will not hear from us about it again. If you do want it, the button below takes you straight to checkout.
Either way, thanks for visiting our store.
/abandonedcart
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | MARKETING |
|---|---|
| Language | English (en) |
| Header | None |
| Body | 262/1024 characters, 3 variables |
| Footer | Reply STOP to opt out21/60 |
| Buttons | Complete my orderVisit website, 17/25 Not interestedQuick reply, 14/25 |
Tips
- Really stop after this one; a fourth message is how numbers get reported.
- Treat "Not interested" as a signal to stop cart messages to that person for a few months.
- Do not mention stock running out unless your system can show the actual stock level.
Variations
Shorter or warmer versions of the same message.
Last reminder, Shruti: your brass diya set is still in your cart until Friday. [link]
Hi Shruti, we will stop reminding you after this one. If you still want the diya set, it is here: [link]. Thanks for stopping by!
Send it as a campaign, to the right people
Kredoo sends approved templates to a filtered list on the official WhatsApp Business API, honours STOP replies automatically and shows who read and who replied.
Related templates
All abandoned cart recovery- Abandoned cartHindiPayment failed at checkout reminder in HindiA Hindi message for shoppers whose online payment failed: the cart is safe, deducted money comes back, and here is how to try again.
- Abandoned cartEnglishAbandoned cart first reminder, no discountThe first, gentle cart reminder: what they left, a link straight back to the cart, and no discount, because most shoppers just got distracted.
- Abandoned cartEnglishAbandoned cart message offering help with questionsTurns the cart reminder into a conversation: offers to answer questions about delivery, returns or the product before the shopper decides.
- Abandoned cartEnglishAbandoned cart size help for clothing and footwearFor fashion carts: offers to help pick the right size, the most common reason clothing buyers hesitate, with a size chart link.
- OfferEnglishHonest last day of sale reminderA truthful reminder on the final day of a sale that states the actual closing time and what happens after, with no fake countdown.
- Clinic bookingEnglishFollow-up visit due reminder from the doctorReminds a patient that the doctor asked to see them again around a certain date, and offers to book the review visit with one tap.
In other languages: Payment failed at checkout reminder in Hindi
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