Missed appointment follow-up in Telugu
A kind Telugu message for a customer who did not turn up, with no blame, offering to book another day and time with one tap.
ఈ రోజు 11:30 AM{{2}} కి మీ అపాయింట్‌మెంట్ ఉంది, కానీ మీరు రాలేకపోయినట్టున్నారు. పర్వాలేదు!
మీకు వీలైన మరో రోజు, సమయం చెప్తే కొత్త స్లాట్ బుక్ చేస్తాం. కింద బటన్ నొక్కండి లేదా ఇక్కడే రిప్లై ఇవ్వండి.
హెల్త్‌ఫస్ట్ ఫిజియో{{3}} టీమ్
It refers to the customer's own missed booking and only offers to rearrange it, which Meta usually treats as utility. Because it invites a new booking, a reviewer can still read it as marketing; any offer or discount would settle it as marketing.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | రమేష్ |
| {{2}} | time | 11:30 AM |
| {{3}} | business name | హెల్త్‌ఫస్ట్ ఫిజియో |
What it says in English
A plain translation, so you can check it before sending.
Namaskaram Ramesh garu, you had an appointment today at 11:30 AM, but it looks like you could not make it. No problem! Tell us another day and time that suits you and we will book a new slot. Tap the button below or reply here. HealthFirst Physio team.
When to use it
Send it a couple of hours after a no-show at a clinic, physiotherapy centre, salon or consultancy. Most missed appointments are forgotten, not abandoned, and a no-blame message in the customer's own language gets them back on the calendar. The second button gives a polite way out, which keeps your number from being blocked.
Best time to send. Two to three hours after the missed slot, and before 8 pm.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
నమస్కారం [customer name] గారు,
ఈ రోజు [time] కి మీ అపాయింట్‌మెంట్ ఉంది, కానీ మీరు రాలేకపోయినట్టున్నారు. పర్వాలేదు!
మీకు వీలైన మరో రోజు, సమయం చెప్తే కొత్త స్లాట్ బుక్ చేస్తాం. కింద బటన్ నొక్కండి లేదా ఇక్కడే రిప్లై ఇవ్వండి.
[business name] టీమ్
/missedappointment
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | UTILITY |
|---|---|
| Language | Telugu (te) |
| Header | None |
| Body | 224/1024 characters, 3 variables |
| Footer | None |
| Buttons | కొత్త సమయం కావాలిQuick reply, 17/25 తర్వాత చెప్తానుQuick reply, 15/25 |
Tips
- "పర్వాలేదు" (no problem) is doing the real work here; do not replace it with a reminder about your cancellation policy.
- Send it only once per missed appointment. A second follow-up belongs to a person, not a template.
- For clinics, do not mention the treatment or the reason for the visit.
Variations
Shorter or warmer versions of the same message.
రమేష్ గారు, ఈ రోజు మీ అపాయింట్‌మెంట్ మిస్ అయింది. మళ్ళీ ఎప్పుడు రావాలనుకుంటున్నారో చెప్పండి, స్లాట్ బుక్ చేస్తాం.
నమస్కారం రమేష్ గారు, ఈ రోజు మిమ్మల్ని కలవలేకపోయాం. రేపు లేదా ఎల్లుండి వీలవుతుందా? ఇక్కడే రిప్లై ఇవ్వండి.
Follow up without remembering to
Build it into a Kredoo flow once and it goes out on its own after an enquiry, a delivery or a visit, and stops the moment the customer replies.
Related templates
All appointment reminders and confirmations- Appointment reminderEnglishOne hour before appointment reminderA very short message an hour before the slot: time, a map link and a button to say they are running late, so you can plan the queue.
- Appointment reminderEnglishAppointment rescheduled confirmationConfirms the new date and time after a reschedule, states the old slot is released, and avoids the classic double-booking mix-up.
- Appointment reminderEnglishAppointment cancellation confirmationConfirms a cancelled booking, explains what happens to any advance paid, and leaves the door open to book again without pushing.
- Appointment reminderEnglishConsultation call reminder with joining linkReminds a client about a phone or video consultation, gives the joining link, and asks them to keep documents ready so the call is useful.
- Feedback requestTeluguComplaint resolved check-in message in TeluguA Telugu follow-up after a complaint is closed, asking the customer whether the problem is really fixed, with buttons to confirm or reopen it.
- Enquiry follow-upTeluguQuotation follow-up message in TeluguA Telugu follow-up after sending a quotation, asking if the customer saw it and offering to revise it or talk on the phone.
In other languages: Appointment booking confirmation · One hour before appointment reminder · Appointment rescheduled confirmation
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