WhatsApp message templates
Appointment reminders and confirmations
Confirm a booking the moment it is made, remind the customer the day before and an hour before, and make rescheduling easy. Reminders like these cut no-shows for clinics, salons, consultants and service businesses, and Meta treats them as utility as long as they stay about the booking.
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EnglishUtility
Appointment booking confirmation
Sent the moment a booking is made: date, time, place and who they are meeting, plus buttons to add the address or reschedule.
Thanks Ritika, you are booked for a tax filing consultation. Date: Thursday, 13 Nov Time: 4:00 pm With: CA Mehta The location pin and parking...View template -
EnglishUtility
One hour before appointment reminder
A very short message an hour before the slot: time, a map link and a button to say they are running late, so you can plan the queue.
Hi Arjun, see you at 5:30 pm today at Clip and Trim, Indiranagar. Running late or stuck in traffic? Tap below so we can adjust, rather than give...View template -
EnglishUtility
Appointment rescheduled confirmation
Confirms the new date and time after a reschedule, states the old slot is released, and avoids the classic double-booking mix-up.
Done, Sneha. Your appointment has been moved. Old slot: Mon 10 Nov, 3 pm (cancelled) New slot: Wed 12 Nov, 11 am No need to reply. We will send...View template -
EnglishUtility
Appointment cancellation confirmation
Confirms a cancelled booking, explains what happens to any advance paid, and leaves the door open to book again without pushing.
Hi Vikram, your appointment on Saturday, 15 November has been cancelled as requested. Your advance of Rs 500 will be refunded to the same UPI ID...View template -
EnglishUtility
Consultation call reminder with joining link
Reminds a client about a phone or video consultation, gives the joining link, and asks them to keep documents ready so the call is useful.
Hello Mr. Iyer, your call with Adv. Priya Nair is scheduled for today at 6:00 pm. To make the most of the time, please keep the sale deed and the...View template -
EnglishUtility
Home service visit reminder with technician details
Before a technician visits: their name, the time window and a request to keep someone at home, so the visit is not wasted.
Hi Meena, your AC servicing is scheduled for tomorrow between 10 am and 12 noon. Our technician Ravi will call you about 20 minutes before...View template -
HindiUtility
Day-before appointment reminder in Hindi
A Hindi reminder sent the day before a booking with time, place and address, and buttons to confirm or ask for a different time.
नमस्ते सुनीता जी, याद दिला दें कि कल 11:30 बजे श्री साई डेंटल क्लिनिक में आपकी अपॉइंटमेंट है। पता: दूसरी मंज़िल, गांधी चौक, नागपुर कृपया 10 मिनट...View template -
TeluguUtility
Missed appointment follow-up in Telugu
A kind Telugu message for a customer who did not turn up, with no blame, offering to book another day and time with one tap.
నమస్కారం రమేష్ గారు, ఈ రోజు 11:30 AM కి మీ అపాయింట్మెంట్ ఉంది, కానీ మీరు రాలేకపోయినట్టున్నారు. పర్వాలేదు! మీకు వీలైన మరో రోజు, సమయం చెప్తే కొత్త...View template
Other template categories
- Payment reminders 8
- Order confirmation, shipped and delivered 9
- Abandoned cart recovery 6
- COD order confirmation 6
- Feedback and review requests 7
- Welcome and first reply 7
- Follow-up after an enquiry 7
- Re-engagement 6
- Festival greetings 13
- Offers and sales 8
- Clinic and doctor appointments 7
- Salon and spa bookings 6
- Real estate site visits 7
- Restaurants and cafes 6
- Coaching and demo classes 6
- Travel packages 6
- Boutiques and clothing stores 6
- Fruit, vegetable and grocery daily prices 6
Send appointment reminder messages automatically
Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.
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