Appointment booking confirmation
Sent the moment a booking is made: date, time, place and who they are meeting, plus buttons to add the address or reschedule.
Date: Thursday, 13 Nov{{3}}
Time: 4:00 pm{{4}}
With: CA Mehta{{5}}
The location pin and parking details are on the button below. If anything changes, use "Reschedule" and pick a new slot, no phone call needed.
It confirms a booking the customer just made and carries only booking details, so it is utility. A line such as "add a facial for Rs 499 more" would turn it into marketing.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Ritika |
| {{2}} | service | a tax filing consultation |
| {{3}} | date | Thursday, 13 Nov |
| {{4}} | time | 4:00 pm |
| {{5}} | with whom | CA Mehta |
When to use it
Send it within a minute of any booking, whether it came from your website, a phone call or a walk-in who booked the next visit. Instant confirmation is what makes a customer stop shopping around. Naming the person they will meet makes the appointment feel real and lowers no-shows.
Best time to send. Immediately after the booking is made, whatever the hour.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Thanks [customer name], you are booked for [service].
Date: [date]
Time: [time]
With: [with whom]
The location pin and parking details are on the button below. If anything changes, use "Reschedule" and pick a new slot, no phone call needed.
/appointmentbooking
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | UTILITY |
|---|---|
| Language | English (en) |
| Header | Booking confirmed17/60 |
| Body | 220/1024 characters, 5 variables |
| Footer | We will remind you a day before31/60 |
| Buttons | Get directionsVisit website, 14/25 RescheduleQuick reply, 10/25 |
Tips
- If you have only one staff member, replace "With:" by something useful, such as what to bring.
- Use a Google Maps link to your exact gate, not just the building; first visits are where people get lost.
- The footer promise of a reminder reduces anxious "is my booking confirmed?" calls.
Variations
Shorter or warmer versions of the same message.
Booked! Ritika, see you Thursday 13 Nov at 4 pm with CA Mehta. Directions: [link]
Hi Ritika, your consultation is confirmed for Thursday at 4:00 pm. Need a different time? Just reply "change".
Send this automatically with Kredoo
Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.
Related templates
All appointment reminders and confirmations- Appointment reminderEnglishAppointment rescheduled confirmationConfirms the new date and time after a reschedule, states the old slot is released, and avoids the classic double-booking mix-up.
- Appointment reminderEnglishAppointment cancellation confirmationConfirms a cancelled booking, explains what happens to any advance paid, and leaves the door open to book again without pushing.
- Appointment reminderEnglishConsultation call reminder with joining linkReminds a client about a phone or video consultation, gives the joining link, and asks them to keep documents ready so the call is useful.
- Appointment reminderEnglishHome service visit reminder with technician detailsBefore a technician visits: their name, the time window and a request to keep someone at home, so the visit is not wasted.
- Clinic bookingEnglishClinic appointment confirmation with address and mapConfirms a doctor's appointment with the date, time and clinic address, plus a directions button so first-time patients find you easily.
- Clinic bookingEnglishPhysiotherapy session series: next session bookedKeeps physio patients on track through a course of sessions, showing which session is next out of how many, with date and time.
In other languages: Day-before appointment reminder in Hindi · Missed appointment follow-up in Telugu
More free WhatsApp tools
No sign-up needed.