Clinic appointment confirmation with address and map
Confirms a doctor's appointment with the date, time and clinic address, plus a directions button so first-time patients find you easily.
Clinic address: 2nd floor, Sai Plaza, Madhapur, Hyderabad{{5}}
The button below opens directions in Google Maps.
Please come 10 minutes early and bring any earlier prescriptions or reports. If you need to change the time, simply reply to this message.
It confirms a booking the patient just made and carries nothing to sell, which Meta bills as utility. Add a health package offer or a 'book a full body check-up' line and it becomes marketing.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | patient name | Ramesh |
| {{2}} | doctor name | Dr. Anjali Rao |
| {{3}} | date | Tuesday, 14 March |
| {{4}} | time | 11:30 am |
| {{5}} | clinic address | 2nd floor, Sai Plaza, Madhapur, Hyderabad |
When to use it
Send it the moment a patient books, whether they called, walked in or booked online. It matters most for first-time patients, who often call the front desk just to ask where the clinic is. Returning patients can get a shorter version without the address.
Best time to send. Immediately after the booking is made, so the patient has the details while they still have the receptionist's attention.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Hello [patient name], your appointment with [doctor name] is confirmed for [date] at [time].
Clinic address: [clinic address]
The button below opens directions in Google Maps.
Please come 10 minutes early and bring any earlier prescriptions or reports. If you need to change the time, simply reply to this message.
/clinicappointment
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | UTILITY |
|---|---|
| Language | English (en) |
| Header | Appointment confirmed21/60 |
| Body | 286/1024 characters, 5 variables |
| Footer | Reply to this chat to reschedule32/60 |
| Buttons | Get directionsVisit website, 14/25 RescheduleQuick reply, 10/25 |
Tips
- Write the address the way a local auto driver would understand it, with a landmark, not only the postal address.
- Point the Get directions button at your Google Business Profile link so patients also see your timings and photos.
- Leave out the reason for the visit. The time and place are enough, and family members often share the same phone.
Variations
Shorter or warmer versions of the same message.
Hi Ramesh, you are booked with Dr. Anjali Rao on Tuesday at 11:30 am. We are on the 2nd floor of Sai Plaza, next to the Madhapur metro pillar 1601. See you then.
Your visit with Dr. Anjali Rao is fixed for 14 March, 11:30 am. Directions: [map link]. Need another time? Just reply here.
Send this automatically with Kredoo
Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.
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