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Clinic bookingEnglishClinics and doctorsMarketing

Six-month dental check-up recall reminder

A gentle recall for dental patients six months after their last visit, inviting them to book a routine check-up and cleaning.

Your BusinessBusiness account
Today
Hi Pooja{{1}}, this is Smile Care Dental{{2}}. Your last check-up with us was in September{{3}}, so it is about time for your six-monthly visit.

A routine check-up and cleaning takes around 30 minutes. Reply with a day and time that suits you, or tap Book check-up and we will call you to fix it.
Reply STOP to stop these reminders
10:42
Book check-up
Stop reminders
If you submit it as a template, Meta will most likely bill it as
Marketing

Even without a discount, Meta usually bills a recall as marketing because it invites a new booking rather than updating an existing one. It would only read as utility if the dentist had already scheduled this visit with the patient, in which case send a plain appointment reminder instead.

Variables

VariableWhat goes inExample
{{1}}patient namePooja
{{2}}clinic nameSmile Care Dental
{{3}}last visit monthSeptember

When to use it

For dental clinics that want regular patients coming back twice a year. Send it only to patients who agreed to recall reminders at their last visit. One message per six months is plenty; chasing more often gets you blocked.

Best time to send. Saturday morning around 10 am, when people plan the coming week and can check their calendar.

Quick reply for the WhatsApp Business app

No variables in the app: replace the [bracketed] parts before you send.

Hi [patient name], this is [clinic name]. Your last check-up with us was in [last visit month], so it is about time for your six-monthly visit.

A routine check-up and cleaning takes around 30 minutes. Reply with a day and time that suits you, or tap Book check-up and we will call you to fix it.
Settings, Business tools, Quick replies, Add. Shortcut idea: /dentalcheckup

Meta template-ready version

For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.

CategoryMARKETING
LanguageEnglish (en)
HeaderNone
Body266/1024 characters, 3 variables
FooterReply STOP to stop these reminders34/60
Buttons
Book check-upQuick reply, 13/25
Stop remindersQuick reply, 14/25
Includes sample values for Meta's review form.

Tips

  • Ask for WhatsApp recall consent on the patient form; it is what keeps this message within Meta's rules and your quality rating healthy.
  • Mentioning the 30-minute duration removes the most common excuse, that there is no time.
  • Offer family slots back to back. Parents who bring one child often book for the whole family.

Variations

Shorter or warmer versions of the same message.

Hi Pooja, it has been six months since your last dental check-up at Smile Care. Want us to book you in this month? Reply with a day.

Hello from Smile Care Dental. Your routine check-up and cleaning is due. Tap Book and we will find a slot that suits you.

Send it as a campaign, to the right people

Kredoo sends approved templates to a filtered list on the official WhatsApp Business API, honours STOP replies automatically and shows who read and who replied.

Send this automatically with Kredoo