Failed COD delivery attempt message in Telugu
A Telugu message after a failed COD delivery: the reason, the next attempt, and buttons to pick a time or cancel, before the parcel returns.
ఈ రోజు మీ ఆర్డర్ #OC7203{{2}} డెలివరీ చేయడానికి మా డెలివరీ పార్ట్నర్ వచ్చారు, కానీ డెలివరీ పూర్తి కాలేదు. కారణం: ఫోన్ కలవలేదు{{3}}.
రేపు మళ్ళీ ప్రయత్నిస్తాం. మీకు ఏ సమయం వీలవుతుందో కింద ఎంచుకోండి. ఆర్డర్ వద్దనుకుంటే అది కూడా చెప్పండి.
It reports a delivery attempt on the customer's own order and asks for a reattempt time, which is utility. Adding a prepaid discount to the message would make it marketing.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | వెంకట్ |
| {{2}} | order number | #OC7203 |
| {{3}} | reason | ఫోన్ కలవలేదు |
What it says in English
A plain translation, so you can check it before sending.
Namaskaram Venkat garu, our delivery partner came today to deliver your order #OC7203, but the delivery could not be completed. Reason: the phone was not reachable. We will try again tomorrow. Choose a time that suits you below. If you do not want the order, please tell us that too.
When to use it
Send it the same evening a COD delivery fails, for sellers shipping into Telangana and Andhra Pradesh. Most parcels return to origin after two or three failed attempts, so asking for a time before the next attempt is your best chance to save the sale. The cancel button tells you early that a parcel should come back, so it stops wasting attempts.
Best time to send. The same evening as the failed attempt, between 6 and 8 pm.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
నమస్కారం [customer name] గారు,
ఈ రోజు మీ ఆర్డర్ [order number] డెలివరీ చేయడానికి మా డెలివరీ పార్ట్నర్ వచ్చారు, కానీ డెలివరీ పూర్తి కాలేదు. కారణం: [reason].
రేపు మళ్ళీ ప్రయత్నిస్తాం. మీకు ఏ సమయం వీలవుతుందో కింద ఎంచుకోండి. ఆర్డర్ వద్దనుకుంటే అది కూడా చెప్పండి.
/coddelivery
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | UTILITY |
|---|---|
| Language | Telugu (te) |
| Header | None |
| Body | 238/1024 characters, 3 variables |
| Footer | None |
| Buttons | ఉదయం డెలివరీQuick reply, 12/25 సాయంత్రం డెలివరీQuick reply, 16/25 ఆర్డర్ వద్దుQuick reply, 12/25 |
Tips
- Keep the reason short and in Telugu, for example "ఫోన్ కలవలేదు" (phone not reachable) or "ఇంట్లో ఎవరూ లేరు" (nobody at home).
- Pass the chosen time slot to the courier the same night, or the reply is wasted.
- If the buyer taps "ఆర్డర్ వద్దు", mark the parcel for return at once to avoid more attempts.
Variations
Shorter or warmer versions of the same message.
వెంకట్ గారు, ఈ రోజు మీ ఆర్డర్ డెలివరీ కాలేదు. రేపు ఏ సమయానికి రావాలి? ఇక్కడే చెప్పండి.
నమస్కారం వెంకట్ గారు, మా డెలివరీ బాయ్ మీకు కాల్ చేశారు కానీ కలవలేదు. రేపు మళ్ళీ వస్తారు, దయచేసి ఫోన్ అందుబాటులో ఉంచండి.
Send this automatically with Kredoo
Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.
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In other languages: COD address and pincode confirmation · COD to prepaid switch offer · COD confirmation follow-up when there is no reply
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