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COD confirmationHindiOnline storeUtility

COD order confirmation in Hindi with confirm and cancel

A Hindi message asking a cash on delivery buyer to confirm the order before shipping, with one-tap Yes and Cancel buttons.

Your BusinessBusiness account
Today
ऑर्डर कन्फ़र्म करें
नमस्ते मोहित{{1}} जी,

आपने Rangoli Fashion{{2}} पर कैश ऑन डिलीवरी ऑर्डर किया है।

ऑर्डर नंबर: #RF1093{{3}}
रकम: Rs 899{{4}}

भेजने से पहले बस एक बार कन्फ़र्म कर दीजिए। नीचे "हाँ, भेज दो" दबाएँ। अगर यह ऑर्डर आपने नहीं किया है तो "कैंसल करें" दबाएँ।
10:42
हाँ, भेज दो
कैंसल करें
If you submit it as a template, Meta will most likely bill it as
Utility

It asks the buyer to confirm an order they placed, with no offer, so Meta treats it as utility. Adding a prepaid discount or another product would make it marketing.

Variables

VariableWhat goes inExample
{{1}}customer nameमोहित
{{2}}store nameRangoli Fashion
{{3}}order number#RF1093
{{4}}amountRs 899

What it says in English

A plain translation, so you can check it before sending.

Namaste Mohit ji, you have placed a cash on delivery order on Rangoli Fashion. Order number: #RF1093. Amount: Rs 899. Please confirm once before we ship. Tap "Yes, send it" below. If you did not place this order, tap "Cancel".

When to use it

Send it right after every COD order, before the parcel is packed. Fake and impulse COD orders that get refused at the door cost you shipping both ways, and a simple confirm step weeds many of them out. Hindi gets more replies from buyers in north and central India than an English message.

Best time to send. Within 5 minutes of the order being placed, and hold shipping until there is a reply or a follow-up.

Quick reply for the WhatsApp Business app

No variables in the app: replace the [bracketed] parts before you send.

नमस्ते [customer name] जी,

आपने [store name] पर कैश ऑन डिलीवरी ऑर्डर किया है।

ऑर्डर नंबर: [order number]
रकम: [amount]

भेजने से पहले बस एक बार कन्फ़र्म कर दीजिए। नीचे "हाँ, भेज दो" दबाएँ। अगर यह ऑर्डर आपने नहीं किया है तो "कैंसल करें" दबाएँ।
Settings, Business tools, Quick replies, Add. Shortcut idea: /codorder

Meta template-ready version

For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.

CategoryUTILITY
LanguageHindi (hi)
Headerऑर्डर कन्फ़र्म करें19/60
Body215/1024 characters, 4 variables
FooterNone
Buttons
हाँ, भेज दोQuick reply, 11/25
कैंसल करेंQuick reply, 10/25
Includes sample values for Meta's review form.

Tips

  • Do not ship unconfirmed COD orders on the same day; wait for the reply or the follow-up message.
  • Write the amount exactly as the delivery person will collect it, including any COD charge.
  • In Kredoo a tap on "हाँ, भेज दो" can move the order to Confirmed automatically, so your packing list stays clean.

Variations

Shorter or warmer versions of the same message.

मोहित जी, आपका COD ऑर्डर #RF1093 (Rs 899) कन्फ़र्म करें: हाँ या कैंसल लिखें।

नमस्ते मोहित जी, Rangoli Fashion से आपका ऑर्डर तैयार है। भेज दें? नीचे "हाँ" दबाकर बताएँ।

Send this automatically with Kredoo

Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.

Send this automatically with Kredoo