Partial payment received, balance due
Confirms a part payment the moment it lands and states the remaining balance and its due date, so there is never a dispute later.
Balance remaining: Rs 35,000{{4}}
Due by: the event day, 20 December{{5}}
Your receipt is attached to this chat. Please keep it for your records, and message us here any time you want a statement of payments so far.
A receipt for money received plus the remaining balance on the same order is classic utility. It would only turn into marketing if you added an offer, for example a discount on a second service.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Farhan |
| {{2}} | amount received | Rs 25,000 |
| {{3}} | order or booking | the wedding photography booking |
| {{4}} | balance amount | Rs 35,000 |
| {{5}} | balance due date | the event day, 20 December |
When to use it
Use it for advance-and-balance businesses: event photographers, interior designers, caterers, contractors, coaching centres taking fees in instalments. Sending it as soon as the advance lands builds trust and puts the balance and its date in writing. That written record is what settles arguments months later.
Best time to send. Within an hour of the payment hitting your account, at any time of day.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Thank you, [customer name]. We have received [amount received] towards [order or booking].
Balance remaining: [balance amount]
Due by: [balance due date]
Your receipt is attached to this chat. Please keep it for your records, and message us here any time you want a statement of payments so far.
/partialpayment
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | UTILITY |
|---|---|
| Language | English (en) |
| Header | Payment received16/60 |
| Body | 238/1024 characters, 5 variables |
| Footer | Saved as your official payment record37/60 |
| Buttons | Pay balanceVisit website, 11/25 |
Tips
- Attach the PDF receipt as a document header if your template supports it, so it is not lost in the chat.
- Write the balance due date as an event or milestone when that is how the deal was agreed ("on handover", "before the second fitting").
- If the balance is paid in several parts, send this message after each one with the new balance.
Variations
Shorter or warmer versions of the same message.
Received Rs 25,000 from you today, Farhan. Thank you! Balance of Rs 35,000 is due on the event day.
Hi Farhan, advance of Rs 25,000 received for the photography booking. Remaining: Rs 35,000, due 20 December. Receipt attached.
Send this automatically with Kredoo
Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.
Related templates
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In other languages: EMI due date reminder in Hindi · Monthly rent reminder in Hindi · School and coaching fee reminder in Telugu
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