Reorder reminder for regular items in Hindi
A Hindi reminder timed to when a regular item like water cans, atta or pet food is about to run out, so the customer can reorder by replying.
दोबारा मंगवाना हो तो बस नीचे "हाँ, भेज दीजिए" दबाइए, हम वही सामान उसी पते पर भेज देंगे। मात्रा बदलनी हो तो वो भी लिख दीजिए।
No new order exists yet, and the message asks the customer to buy again, so Meta treats it as marketing even though it is helpful. Only a message about an order already placed would be utility.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Sunita |
| {{2}} | days since last order | 28 |
| {{3}} | product | 10 किलो आटा |
What it says in English
A plain translation, so you can check it before sending.
Namaste Sunita ji, last time you ordered 10 kg atta 28 days ago. Usually it starts running out in about this many days. If you want to order again, just tap "Yes, send it" below and we will send the same items to the same address. If you want to change the quantity, write that too.
When to use it
Use it for anything customers buy on a cycle: atta, rice, water cans, pet food, diapers, gas-stove refills. Time it a few days before the usual repeat date so the reminder arrives before they walk to the nearest shop. A one-tap reorder of the same items is the whole point, so keep the last order details ready.
Best time to send. A few days before their usual reorder gap ends, between 9 and 11 am when households plan the day's shopping.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
नमस्ते [customer name] जी, पिछली बार आपने [days since last order] दिन पहले [product] मंगवाया था। आमतौर पर इतने दिनों में यह खत्म होने लगता है।
दोबारा मंगवाना हो तो बस नीचे "हाँ, भेज दीजिए" दबाइए, हम वही सामान उसी पते पर भेज देंगे। मात्रा बदलनी हो तो वो भी लिख दीजिए।
/reorderreminder
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | MARKETING |
|---|---|
| Language | Hindi (hi) |
| Header | None |
| Body | 235/1024 characters, 3 variables |
| Footer | ऐसे message नहीं चाहिए तो STOP लिखें36/60 |
| Buttons | हाँ, भेज दीजिएQuick reply, 14/25 अभी नहींQuick reply, 8/25 STOPQuick reply, 4/25 |
Tips
- Work out the gap per customer from their own order history; a family of six finishes 10 kg of atta far faster than a couple.
- When they tap "हाँ, भेज दीजिए", reply with the total and delivery time so they know the order is really placed.
- In Kredoo you can schedule this from each customer's last order date, so nobody has to remember who is due.
Variations
Shorter or warmer versions of the same message.
नमस्ते सुनीता जी, आपका आटा खत्म होने वाला होगा। वही 10 किलो भेज दें? बस 'हाँ' लिख दीजिए।
सुनीता जी, आपकी पानी की cans का अगला order भेज दें? कल सुबह 9 बजे तक पहुँचा देंगे।
Send it as a campaign, to the right people
Kredoo sends approved templates to a filtered list on the official WhatsApp Business API, honours STOP replies automatically and shows who read and who replied.
Related templates
All re-engagement- Re-engagementEnglishBirthday wish for customers with a small treatA short birthday greeting for regular customers with an optional small treat on their next visit this month, written to feel personal.
- Re-engagementEnglishAnniversary of a customer's first orderA thank-you on the one-year anniversary of a customer's first order, with a small loyalty gift and a note on what has improved since.
- Re-engagementTeluguWe miss you message for old customers in TeluguA warm Telugu message for a regular who has not visited in a while, mentioning something new at your place without any guilt trip.
- Re-engagementEnglishBack in stock alert for something they bought beforeA restock message to customers who bought a product before, saying it is back, what has changed, and a link to buy again.
- Appointment reminderHindiDay-before appointment reminder in HindiA Hindi reminder sent the day before a booking with time, place and address, and buttons to confirm or ask for a different time.
- OfferHindiFree delivery weekend offer in HindiA Hindi message announcing free home delivery for one weekend, with the exact dates and minimum order, for grocery and local stores.
In other languages: Back in stock alert for something they bought before · Check-in for an inactive gym or class member · Birthday wish for customers with a small treat
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