WhatsApp message templates
Re-engagement
Win back customers who have not ordered, visited or replied in a while. Lead with something useful, not a guilt trip, and always give a way to opt out. Re-engagement is marketing in Meta's eyes, so send it to people who opted in and keep the frequency low.
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EnglishMarketing
Back in stock alert for something they bought before
A restock message to customers who bought a product before, saying it is back, what has changed, and a link to buy again.
Hi Farhan, good news: the cold-pressed groundnut oil (5 litre), which you bought from us in July, is back in stock. This batch was pressed last...View template -
EnglishMarketing
Check-in for an inactive gym or class member
A kind check-in for a member who has stopped coming, reminding them their plan is still active and offering a batch time that may suit better.
Hi Rahul, we have not seen you at FitZone Kondapur for a couple of weeks, so we just wanted to check that everything is okay. Your membership is...View template -
EnglishMarketing
Birthday wish for customers with a small treat
A short birthday greeting for regular customers with an optional small treat on their next visit this month, written to feel personal.
Happy birthday, Meera! 🎂 From all of us at Cafe Monsoon, wishing you a year full of good health, good company and good food. As a small birthday...View template -
EnglishMarketing
Anniversary of a customer's first order
A thank-you on the one-year anniversary of a customer's first order, with a small loyalty gift and a note on what has improved since.
Hi Aditi, it has been exactly one year since your first order with Bean Theory Coffee! Thank you for sticking with us. A lot has changed since...View template -
HindiMarketing
Reorder reminder for regular items in Hindi
A Hindi reminder timed to when a regular item like water cans, atta or pet food is about to run out, so the customer can reorder by replying.
नमस्ते Sunita जी, पिछली बार आपने 28 दिन पहले 10 किलो आटा मंगवाया था। आमतौर पर इतने दिनों में यह खत्म होने लगता है। दोबारा मंगवाना हो तो बस नीचे...View template -
TeluguMarketing
We miss you message for old customers in Telugu
A warm Telugu message for a regular who has not visited in a while, mentioning something new at your place without any guilt trip.
హలో Divya గారు, చాలా రోజులైంది మిమ్మల్ని మా దగ్గర చూసి! అంతా బాగానే ఉందని ఆశిస్తున్నాం 😊 ఈ మధ్య మా దగ్గర కొత్తగా హెయిర్ స్పా కూడా మొదలుపెట్టాం....View template
Other template categories
- Payment reminders 8
- Appointment reminders and confirmations 8
- Order confirmation, shipped and delivered 9
- Abandoned cart recovery 6
- COD order confirmation 6
- Feedback and review requests 7
- Welcome and first reply 7
- Follow-up after an enquiry 7
- Festival greetings 13
- Offers and sales 8
- Clinic and doctor appointments 7
- Salon and spa bookings 6
- Real estate site visits 7
- Restaurants and cafes 6
- Coaching and demo classes 6
- Travel packages 6
- Boutiques and clothing stores 6
- Fruit, vegetable and grocery daily prices 6
Send re-engagement messages automatically
Kredoo sends approved templates to a filtered list on the official WhatsApp Business API, honours STOP replies automatically and shows who read and who replied.
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