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RestaurantEnglishRestaurants and cafesUtility

Restaurant table booking confirmation

Confirms a table reservation with number of guests, date and time, and says how long the table is held, so late arrivals are not a surprise.

Your BusinessBusiness account
Today
Table booked
Hi Rahul{{1}}, your table for 4{{2}} is booked for Saturday, 8 March{{3}} at 8:30 pm{{4}}.

We hold tables for 15 minutes after the booking time, so please let us know if you are running late. Celebrating something? Reply and tell us, and we will try to make it special.
Reply to change or cancel your booking
10:42
Change booking
Cancel
If you submit it as a template, Meta will most likely bill it as
Utility

It confirms a reservation the guest made, which Meta treats as utility. Add the weekend menu or a 'try our new dessert' line and it becomes marketing.

Variables

VariableWhat goes inExample
{{1}}guest nameRahul
{{2}}number of guests4
{{3}}dateSaturday, 8 March
{{4}}time8:30 pm

When to use it

Send it immediately after a reservation by phone, Instagram or walk-in. The 15-minute hold line sets the rule politely before there is any argument at the door. The celebration line costs nothing and gives you birthday and anniversary data for the future.

Best time to send. Within a minute or two of the booking.

Quick reply for the WhatsApp Business app

No variables in the app: replace the [bracketed] parts before you send.

Hi [guest name], your table for [number of guests] is booked for [date] at [time].

We hold tables for 15 minutes after the booking time, so please let us know if you are running late. Celebrating something? Reply and tell us, and we will try to make it special.
Settings, Business tools, Quick replies, Add. Shortcut idea: /restauranttable

Meta template-ready version

For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.

CategoryUTILITY
LanguageEnglish (en)
HeaderTable booked12/60
Body240/1024 characters, 4 variables
FooterReply to change or cancel your booking38/60
Buttons
Change bookingQuick reply, 14/25
CancelQuick reply, 6/25
Includes sample values for Meta's review form.

Tips

  • Save any occasion the guest mentions with the date; it becomes a well-timed birthday message next year, with their consent.
  • For big groups, ask in the same chat whether they want a set menu; it speeds up the kitchen on busy nights.
  • Keep the guest count in the message so a group of 4 does not turn up as 7.

Variations

Shorter or warmer versions of the same message.

Hi Rahul, table for 4 confirmed: Saturday 8:30 pm. We will hold it till 8:45. See you!

Your booking is confirmed for 8 March, 8:30 pm, 4 guests. Any special occasion? Let us know!

Send this automatically with Kredoo

Kredoo fills in the name, date and amount from your CRM or booking and sends it at the right moment: on confirmation, the day before, an hour before. Replies land in one shared inbox.

Send this automatically with Kredoo