After-hours auto reply in Hindi

Namaste Rakesh ji, we got your message, thank you! Our shop is closed right now. We reply between 10 am and 8 pm, and you will be the first person we reply to tomorrow morning. If you want to ask about a product or a rate, write your question here so we can send a complete answer as soon as we are in.

Switch this on as the automatic reply outside your working hours, so a customer who writes at 11 pm knows they have not been ignored. Asking them to write the full question now means the morning reply can be an actual answer instead of "Yes, tell me". It suits kirana stores, hardware shops and any counter business whose owner also handles the phone.

Best time to send. Automatically, the moment a message arrives outside your working hours, and only once per customer per night.

नमस्ते [customer name] जी, आपका message मिल गया, धन्यवाद!

अभी हमारी दुकान बंद है। हम सुबह 10 बजे से रात 8 बजे तक जवाब देते हैं, और कल सुबह सबसे पहले आपको ही reply करेंगे।

अगर कोई सामान या रेट पूछना है तो अपना सवाल यहीं लिख दीजिए, ताकि सुबह आते ही हम पूरा जवाब भेज सकें।

• Write your real hours. If you open at 9:30 on Sundays and 10 on weekdays, say so, because customers do turn up at the time you give.
• Send it only once per night per customer; repeating it on every message they send feels like talking to a wall.
• Answer the overnight messages in the order they came in, starting with the people who asked about price, since they are closest to buying.