Welcome reply for a click-to-WhatsApp ad lead
A first reply for people who tapped your Facebook or Instagram ad, answering the ad's question with a starting price and one clear next step.
• Packages start at Rs 1.2 lakh{{3}}, including design and installation
• The first consultation is free and there is no obligation
• We can usually visit your home within the same week
Would you like a call back, or shall I send the full details and photos here?
When a customer arrives through a click-to-WhatsApp ad and you reply within 24 hours, Meta opens a free entry point window and messages in it are not charged for 72 hours. As a stand-alone template sent to people who never tapped an ad, the same pitch would be billed as marketing.
Variables
| Variable | What goes in | Example |
|---|---|---|
| {{1}} | customer name | Arjun |
| {{2}} | service from the ad | modular kitchen design |
| {{3}} | starting price | Rs 1.2 lakh |
When to use it
Use this as the automatic first reply on chats that start from a click-to-WhatsApp ad, and match the service name to the ad they clicked. Someone who just saw a price-led ad wants that number first, so give it before asking anything. Then offer exactly two ways forward.
Best time to send. Within a minute of the tap: ad leads cool off fastest of all, and a reply inside the first five minutes converts far better than one an hour later.
Quick reply for the WhatsApp Business app
No variables in the app: replace the [bracketed] parts before you send.
Hi [customer name], thanks for tapping our ad! You were looking at [service from the ad], so here is the quick version:
• Packages start at [starting price], including design and installation
• The first consultation is free and there is no obligation
• We can usually visit your home within the same week
Would you like a call back, or shall I send the full details and photos here?
/welcomefrom
Meta template-ready version
For WhatsApp Manager or any WhatsApp Business API tool. Checked against Meta's limits.
| Category | MARKETING |
|---|---|
| Language | English (en) |
| Header | None |
| Body | 348/1024 characters, 3 variables |
| Footer | None |
| Buttons | Call me backQuick reply, 12/25 Send details hereQuick reply, 17/25 |
Tips
- Run one version of this per ad, so a person who tapped your wardrobe ad does not get the kitchen reply.
- Use the same starting price the ad shows. A number that differs from the ad is the quickest way to lose trust.
- Kredoo reads the ad's referral details on the first message, so the lead lands on your board already tagged with the ad that brought them.
Variations
Shorter or warmer versions of the same message.
Hi Arjun, thanks for your interest in our modular kitchens. Prices start at Rs 1.2 lakh with installation. Shall we book a free home visit this week?
Hello Arjun! Happy to help with your kitchen. Could you share your kitchen size or a photo? We will send a rough estimate within the hour.
Reply in seconds, at any hour
Kredoo's AI agent and auto replies answer new chats with messages like this one, then hand over to your team when a person is needed. Free-form replies inside the 24-hour window cost nothing on WhatsApp.
Related templates
All welcome and first reply- Welcome messageHindiAfter-hours auto reply in HindiAn after-hours auto reply in Hindi that tells the customer the shop is closed, when you will reply, and asks them to leave their question.
- Welcome messageTeluguWelcome reply for store QR code scans in TeluguA Telugu welcome for walk-in customers who scan the QR code at your counter, inviting them to send product photos and check stock on WhatsApp.
- Welcome messageEnglishFirst reply to a new chat with menu optionsA friendly first reply when someone messages you for the first time, with three tap options so the chat moves past a bare "Hi".
- Welcome messageEnglishWelcome message after WhatsApp opt-in or sign-upThe first template a customer gets after ticking "Send me updates on WhatsApp", telling them what to expect and how often you will write.
- Payment reminderEnglishInvoice payment due reminderA short, friendly nudge sent before an invoice falls due, naming the invoice, the amount and the date, with a one-tap payment link.
- Payment reminderEnglishPartial payment received, balance dueConfirms a part payment the moment it lands and states the remaining balance and its due date, so there is never a dispute later.
In other languages: After-hours auto reply in Hindi · Welcome reply for store QR code scans in Telugu
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