WhatsApp message templates
Follow-up after an enquiry
Most leads go cold because nobody followed up, not because the price was wrong. These follow-ups check in after a quote, a brochure, a call or a missed call, and ask one simple question. A follow-up about the customer's own enquiry with no offer is often utility, but Meta may still bill it as marketing.
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EnglishUtility
Follow-up after sending a brochure or catalogue
A check-in the day after you send a catalogue or brochure, answering the three questions buyers usually have and asking which designs caught their eye.
Hi Mr. Reddy, hope the 2026 dining furniture catalogue we sent yesterday opened fine on your phone. Most people ask us three things after going...View template -
EnglishUtility
Follow-up after a sales call with a summary
A short recap sent right after a phone call: what the customer needs, your estimate and the agreed next step, so nothing is lost or misheard.
Hi Anita, thanks for your time on the call today. As promised, here is a quick summary so we are both on the same page: • What you need: a 3 kW...View template -
EnglishMarketing
Follow-up when a lead has not replied in 3 days
A low-pressure nudge for a lead who went quiet, with two simple buttons so they can say yes or close the conversation in one tap.
Hi Vikram, just checking in about the 2 BHK at Green Meadows. I know things get busy, so no pressure at all. If you are still looking, tap "Still...View template -
EnglishMarketing
Gentle follow-up when the customer says the price is high
A respectful reply to "too expensive" that explains the cost and offers a smaller package or split payment, without dropping your price in panic.
Hi Pooja, you mentioned that the full wedding photography package felt a bit over budget, and that is completely fair to say. A couple of options...View template -
EnglishUtility
Ready to proceed check before starting the work
A message for a customer who has agreed in principle, listing the one or two things you still need to lock their start date.
Hi Mr. Iyer, good news: everything is ready on our side for the 2 BHK interior work. To lock in your start date of 5 December, we just need the...View template -
HindiUtility
Missed call follow-up message in Hindi
A Hindi WhatsApp message to send when you miss a customer's call, saying sorry, naming your business and offering a call back or chat.
नमस्ते! आज दोपहर 2:15 बजे आपकी call आई थी, लेकिन हम उठा नहीं पाए, माफ़ कीजिए। यह message गुप्ता इलेक्ट्रिकल्स की तरफ़ से है। बताइए, हम आपकी क्या...View template -
TeluguUtility
Quotation follow-up message in Telugu
A Telugu follow-up after sending a quotation, asking if the customer saw it and offering to revise it or talk on the phone.
నమస్కారం Srinivas గారు, మీరు అడిగిన ఇంటి పెయింటింగ్ పని కోసం నిన్న కొటేషన్ పంపించాం. ఒకసారి చూసే అవకాశం దొరికిందా? ఏమైనా మార్పులు కావాలంటే...View template
Other template categories
- Payment reminders 8
- Appointment reminders and confirmations 8
- Order confirmation, shipped and delivered 9
- Abandoned cart recovery 6
- COD order confirmation 6
- Feedback and review requests 7
- Welcome and first reply 7
- Re-engagement 6
- Festival greetings 13
- Offers and sales 8
- Clinic and doctor appointments 7
- Salon and spa bookings 6
- Real estate site visits 7
- Restaurants and cafes 6
- Coaching and demo classes 6
- Travel packages 6
- Boutiques and clothing stores 6
- Fruit, vegetable and grocery daily prices 6
Send enquiry follow-up messages automatically
Build it into a Kredoo flow once and it goes out on its own after an enquiry, a delivery or a visit, and stops the moment the customer replies.
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